Director, Recruiting Operations


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Opendoor is the new way to sell your home. Skip the hassle of listing, showings and months of stress, and close on your own timeline. Get a free offer today!

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About Opendoor:  Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.
About the Role:
We’re seeking a Director of Recruiting Operations within our Talent Acquisition department. This leader is an analytical and organized problem solver to provide strategic insights and lead continuous product improvement efforts for TA operations. 
You’ll work in a fast-paced and self-directed environment, collaborating cross-functionally with Recruiting, Marketing, Human Resources, Talent Management, Learning & Development, and Analytics teams to guarantee effective tooling and processes, efficient candidate transactions, and cutting-edge pipeline analytics. 
You will develop teams, technology and processes to provide insights into our talent strategy and enable the entire recruiting team to be as efficient as effective as possible in their work. 

In this role, you will:

  • Lead the teams responsible for all aspects of operations, tooling, analytics, and logistics for the recruiting team, and partner closely with other program areas.
  • Work closely with People Team, Finance/Strategy, and the leadership team to develop, pilot, and scale new tooling, reports, and talent strategy 
  • Collect data and scope projects required to drive performance to targets across Talent Acquisition functions
  • Prioritize feedback/ideas based on data, and build business cases to embed your requests within the TA team and roadmap
  • Be a product expert and serve as a consultant from TA to the rest of the business, and be responsible for product knowledge dissemination in the organization as processes evolve
  • Manage the team that plans, coordinates and manages launch and adoption activities for system updates (e.g. new ATS, updated interview training, etc)
  • Develop along with your team a deep competency in the transactional operations of our candidate experience and top of funnel strategy. 
  • Actively engage with recruiters, business stakeholders, and external partners to provide scaled support to resolve issues, identify user trends, and work with cross-functional partners to resolve issues using technology and automation
  • Be directly responsible and/or direct efforts contributing to operational scaling projects
  • Manage a team of analysts who can write/conduct analyses to support pipeline models, toolsets, etc. to support strategic decisions about both program management and scaling opportunities 

We are looking for a teammate with:

  • 10+ years professional experience in recruiting operations, business operations, business consulting, product operations, and/or sales operations
  • A customer-centric approach -- be it internal stakeholder or candidates, you know your audience and are motivated to build best-possible experiences
  • A love of systems - you are excited about both incremental improvements and big-thinking overhaul projects
  • Demonstrated leadership skills - you have shown an ability to hire, mentor, scale, and ultimately lead teams to success in a full remote / distributed environment
  • One team mentality - willingness to roll up sleeves and lean in to help others
  • Strong project and roadmap management skills
  • Strong Excel skills and ability to recognize and analyze trends in data
  • Alignment with our mission and a passion for fixing real estate
More About Us:Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:- Full medical, dental, and vision with optional 85% coverage for dependents- Flexible vacation policy- Generous parental leave- Paid time off to volunteerPlease note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor Values Openness:Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.
Job region(s): Worldwide/Anywhere
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