Senior Engineer, Salesforce Community Cloud

India - Remote

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Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and...

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As a member of the BizTech Salesforce Engineering team, the Sr Engineer, Salesforce Community Cloud will handle the development (config and customization), and supporting solutions built on Salesforce Community Cloud products. Our ideal candidate has a proven record of delivering programs with a primary focus on Customer Experience, has a strong Salesforce background, is focused on technical excellence, and is self-motivated. You will take the lead in architecting solutions and will also be a hands-on team member providing production support to the Customer Community product area. This includes trouble shooting issues, proposing solutions, doing hands on keyboard development, testing fixes, and migrating the solution. You will handle partnering with the Salesforce Product Manager and Product Owner as well as business team members in Customer Success.

Responsibilities

  • Collaborate with other engineers, business users and product managers to drive solutions that meet requirements and the platform strategy.
  • Translate business requirements into well-architected solutions that best leverage the Salesforce Community Cloud.
  • Articulate the benefits and risks to a solution’s feasibility and functionality in a business-friendly manner.
  • Perform hands-on technical design, prototyping, proof-of-concepts, and development tasks based on backlog and unit test work to ensure platform standards are met.
  • Ensure solutions are scalable and meet business requirements. Identify and document technical gaps.
  • Work in a scrum team and provide story point estimates, progress updates, code reviews etc. 
  • Document and keep up to date technical designs documentation for the product area.
  • Provide guidance to other engineers and Coordinate with a global team.
  • Handle critical issues requiring advanced engineering skills.

Experience

  • 5+ years of professional IT/Engineering experience required with demonstrated development and design experience.
  • 5+ years’ experience in Force.com, Visualforce and the Apex programming language, Salesforce configuration and customization including and not limited to Salesforce Flows, data validations and triggers with emphasis on Salesforce Community Cloud. Preferred experience in AJAX, JavaScript.
  • Experience of at least 2-3 End-to-End implementations of Salesforce Community Cloud and managed package solutions on Salesforce Platform.
  • Must have Salesforce Platform Developer I certification.
  • Preferred certifications include Salesforce Community Cloud and Salesforce Platform Developer II.
  • Knowledgeable in standard functions/ modules of Salesforce.com: Sales Cloud, Service Cloud, Community Cloud, and AppExchange/App cloud application integration. 
  • Expert knowledge of relational databases and data modeling including Salesforce.com SOQL, SOSL query language.
  • Experience using the Force.com data loader, ETL tools and handling data migration assignments. Proficiency in Salesforce REST and SOAP APIs.
  • Expert knowledge of MVC concepts, object-oriented methodologies and approaches.
  • Familiarity with development tools such as Eclipse & GIT.
  • Experience with salesforce1 Lightning & Lightning Components.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong written and verbal communication and interpersonal skills

About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Job perks/benefits: Career development
Job region(s): Asia/Pacific
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