CDD Compliance Associate

United States

Applications have closed
About Kraken
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 
Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!
About the RoleKraken is growing and as a result our compliance team comprised of talented and motivated individuals is rapidly expanding as well. We are looking for a capable compliance associate to join the team of motivated financial/technology professionals and work with our teams worldwide, and be part of the expert global compliance group.Kraken is looking for a CDD Compliance Associate; they should have the demonstrated ability to assess customer risk in escalated cases, communicate policy and procedures to various client engagement teams, proactively identify customer risk factors, and support management as appropriate.The ideal candidate will be self-motivated with a strong background in international compliance standards as well as international know your customer (KYC) requirements, customer onboarding, geographic and customer risk assessments. The candidate should have excellent oral and written communication skills and be able to communicate effectively between multiple teams in the organisation. They should be able to thrive in a fast-paced environment, and they are committed to the values of teamwork, integrity, and adaptability


  • Respond to internal escalations and queries regarding KYC/CDD procedures and policies for Client Engagement teams.
  • Manage and track various communication channels and provide timely responses to all stakeholders.
  • Identify trends and patterns dynamically that could have a noteworthy impact on our team’s efficiency and develop workflow efficiencies.
  • Evaluate CDD exceptions and form a recommendation on a case-by case basis. Familiarise yourself with the inter-department responsibilities that require CDD’s input.
  • Review referrals and escalation from other teams and departments.
  • Perform due diligence checks on customers as required.
  • Communicate effectively to coordinate cross-functional projects.
  • Perform research in support of ad-hoc compliance projects (e.g. program procedures, regulatory inquiries for new products, and remediations)


  • Four-year degree or equivalent experience
  • 2 years’ experience in a compliance role at a financial institution or equivalent
  • Basic knowledge of international KYC requirements and AML high risk entity types and required documentation
  • Familiar with international sanctions and/or various government watchlists
  • The ability to act independently to analyse a customer’s risk; capably and effectively research compliance regulations
  • Proficient in Microsoft Excel or Google SheetsExcellent analytical/problem solving, verbal and written communication skills
  • Attention to detail and exceptional organisational skills
  • Ability to balance competing priorities on a daily basis, take ownership of work product, and consistently deliver results
  • Adaptability to global business needs, and ability to work in a rapidly changing regulatory environment
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 
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