Information Steward/Evangelist

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Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We are breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. Welcome to the future of healthcare!
About the roleWe are seeking someone with deep exposure to multiple aspects of healthcare (incl. payer and provider) and experience in identifying and defining data assets, and creation and execution of processes and procedures to leverage and maintain those data assets . You will work closely with business leaders and stakeholders holders to identify and define precisely and unambiguously - business and clinical definitions represented by the data stored in various operational systems at Included Health.
Why join us? Hop on a rocketship: Included Health has recently become the second-biggest digital health company in the US.  We’re on a roll and we are still only in the early innings of our mission.
Accelerate your career: Forbes’ recently named us a Best Startup Employer, and we’ve been voted a Glassdoor Best Places to work, and a 4x Career-Launching Company by Wealthfront.
Roll up your sleeves and partner with experts with all kinds of experience: We hire for intellectual curiosity, humility, and hunger for impact. In this role you’ll get exposure across the company in many strategic projects where you’ll work closely with go-to-market leaders, finance, operations specialists, product managers, doctors, population health experts, designers and data scientists who share a singular goal: make healthcare better.
Make healthcare work for millions of people: We’re taking on healthcare head-on. End each day knowing that your work is transforming a $3.6 trillion industry and millions of people’s lives for the better.

What you'll be doing...

  • Review and analyze business and clinical definitions of key metrics and required data elements as implemented in current reports and reporting systems.
  • Engage with business and clinical leaders to elicit business definitions and requirements from customer, business and operational perspectives.
  • Identify gaps, overlaps and inconsistencies across multiple definitions
  • Work with the key stakeholders to evolve a consensus and establish a common view on various definitions.
  • Work to resolve differences and influence alignment across the stakeholders.
  • Partner with the Information Modeling team to ensure faithful translation into a logical information model.
  • Partner with the Information Quality Lead to ensure enforcement of these definitions and checking of these definitions during and after data acquisition.
  • Identify Assets with their data domains and create processes for ownership and maintenance of the data assets.
  • Monitor data usage and provide insight into how and where teams can use data to help decision making.
  • Ensure compliance and security of data.

What makes you a great fit...

  • A pleasing personality and experience in facilitation of contentious business and clinical conversations and negotiation of consensus across individuals and teams.
  • Experience in defining data, identifying assets within their data domains, and creation of process and procedures with access controls to monitor adherence. 
  • Deep exposure and knowledge of clinical, claims and benefit data and other types of healthcare data.
  • Knowledge of the Healthcare Ecosystem and Use Cases - e.g., Care Workflows, Careplans, Prior Auth, Population Health, Segmentation/Stratification, Risk Computation, etc.
  • (Preferred) Exposure to Terminology Standards such as ICD10, CPT, Snomed, LOINC, RXNorm, ERGs, RERGs, DRGs
  • (Nice to have) Experience with Clinical Information Models - FHIR, OMOP, Pcorenet
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About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Job tags: Compliance Security
Job perks/benefits: Startup environment
Job region(s): Worldwide/Anywhere
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