Operations Associate, Ireland


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About Kraken
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 
Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!
About the role
Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. 
We are looking for a Senior Operations Associate to join our Ireland operations team. In this role, you will be responsible for supporting the Operations manager in the smooth running of our business. You should be diligent with a keen attention to detail and a track record of seeing tasks/projects through to conclusion. The ideal candidate should have experience working in an operations role within a fintech for at least 3-5 years.
This role is preferred  based out of  Dublin, but can be Remote for highly-qualified candidates.


  • Report to the Operations manager to execute the expansion of Kraken’s operating infrastructure and business products in Europe.
  • Ensure the smooth day-to-day operations of Kraken platforms in Europe.
  • Support the execution of continental product and new-market initiatives by providing cross-functional program management to ensure a seamless transition from strategic opportunity development to revenue realization.
  • Work cross-functionally with finance, and legal teams to maximize regulatory, tax, and strategic partnership opportunities. 
  • Provide project management support to the Operations manager to implement regional initiatives.
  • Cultivate a deep understanding of operational best practices, and develop the corporate resources, processes, and standards to implement them across European markets.  
  • Bring structure and clarity to complex, often ambiguous operational issues.
  • Execute program-level work while keeping deadlines.


  • Bachelors (or equivalent) and/or graduate degree in a relevant  field
  • 3+ years of fintech or regulated financial services experience
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries 
  • Solid track record of previous achievements 
  • Analytical and Structured. Having the ability to solve complex business problems 
  • Knowledge of the Irish and EU regulatory environment, and upcoming developments is preferred
  • Familiarity with anti-money laundering and know-your-customer best practices in IE/EU markets is a bonus
  • Proven ability to communicate complex concepts effectively to a varied audience
  • Experience navigating complex operational hurdles in hyper-growth companies
  • Excellent proficiency in written and verbal English communication; knowledge of other languages an asset
  • Strong numeracy skills
  • Preferred experience in Python, SQL, and/or Tableau

Personal Specifications

  • Motivated and energetic self starter with excellent people skills who thrives in a result driven environment
  • Creative, proactive problem solver
  • Calm under pressure
  • Ability to work flexible hours as part of a globally distributed team
  • Equally comfortable communicating with a technical and non-technical audience
  • Ability to deconstruct convoluted problems and develop precise plans of action.
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 
Check out all our open roles at https://www.kraken.com/careers.  
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Job perks/benefits: Career development Flex hours
Job region(s): Europe
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