National Cyber and E&O Strategist - Remote

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Newfront

The modern insurance brokerage that combines excellent service and streamlined technology.

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A bit about Newfront:
From the the Lloyd’s of London coffee shop to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.
While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.
We believe breakout growth creates breakout opportunities and diversity drives innovation.
SUMMARY: This position is responsible for the development, communication, and service needs of our client companies and for retaining large, complex accounts through relationship management.

GENERAL INFORMATION

  • This position is a salaried, exempt, and full-time position.
  • This position may work remotely or from any of Newfront’s office locations. #LI-Remote
  • This individual reports to: Executive Risk Solutions Practice Leader.

WHAT YOU'LL BE DOING

  • Manage/service client accounts up to $2-4MM in volume revenue. Develop the team service strategy, plan, and processes to meet client needs.
  • Responsible for participating in developing Newfront as a thought leader in E&O, Media/IP Liability, and Cyber Risk product lines and helping to drive product and service innovation, including hosting webinars, and writing articles and blogs.
  • Participate in leading E&O, Media/IP Liability, and Cyber Risk Insurance networks, associations and organizations.
  • Act as the E&O, Media/IP Liability, and Cyber Risk subject matter expert and specialized resource.  Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving E&O, Media/IP Liability, and Cyber Risk specializations, policies or products.
  • Provide coverage training to internal staff, and develop tools for internal and external use, including Market Conditions, form comparisons, benchmarking, and more as needed.
  • Collaboratively prepare for, plan, and conduct client meetings.
  • Collaborate with others on the preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
  • Provide strategic management of new and renewal business risk identification and program design (including contract and claims history review.)
  • Participate in prospecting activities to both identify and close new business.
  • Partner with production, service, and claims colleagues to establish and maintain aligned service offerings and comprehensive delivery of client needs.
  • Perform thorough contract reviews for clients.
  • Perform database file management and input information.  Accurately manage and maintain documents in agency management systems. 
  • May manage Account Managers, Account Coordinators, and/or entire teams.
  • Perform other special projects as assigned.  
  • To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

WHAT YOU BRING TO THE TABLE

  • Exceptional communication skills:  written, public speaking, and presentation preparation.
  • Professional composure and exceptional customer service skills, diplomacy, professionalism, and tact.
  • Advanced knowledge of Microsoft Office and its complex features. 
  • Ability to be resourceful, take initiative, solve problems, and offer solutions and innovations.
  • Thrives working with others in a fast-paced environment.  Ability to train, delegate, provide oversight and give feedback. 
  • Adaptability and flexibility to proactively anticipate and address issues and client needs.
  • Exceptional time management skills.
  • Ability to learn and adopt technology systems and software applications.
  • Excellent at multi-tasking and flexibility to manage ever-changing priorities and deadlines.
  • Advanced at multiple and strategic project planning including extended time management.
  • Ability to forge relationships and build trust.

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree preferred.
  • Minimum of 7 years of brokerage experience.
  • E&O, Media/IP Liability, and Cyber Risk insurance experience required.

CERTIFICATES, LICENSES, REGISTRATION

  • CA Property and Casualty Insurance license within 3 months of hire.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires moderate to long periods of time sitting at a desk, using computer monitor and keyboard, speaking on the phone, etc. 
  • Requires short to moderate (intermittent) periods of time standing or walking, often to and from meetings that require sitting.
  • Requires very occasional lifting of objects (mostly documents, laptop equipment, etc.) that weigh fewer than 20 pounds.
  • Requires seasonal traveling to visit clients and prospects.
Newfront is a team of risk and reward advisors providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs to our clients so they can focus on building success.
Newfront is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about our commitment to diversity and inclusion.
Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@newfront.com.
Job region(s): Worldwide/Anywhere
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