Paralegal - Remote

San Francisco Bay Area OR Remote

Applications have closed
Newfront logo


The modern insurance brokerage that combines excellent service and streamlined technology.

View all employer listings

Find more jobs like this

A bit about Newfront:
From the the Lloyd’s of London coffee shop to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.
While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.
We believe breakout growth creates breakout opportunities and diversity drives innovation.
SUMMARY: This position helps coordinate the service process for the claims handling of policyholders with lawsuits reported to their management liability insurance. You are a highly organized, dedicated and communicative person known as a reliable team member and liaison to others.
FROM THE TEAM: The ERS Claims team is dedicated to solving problems and helping people when they need help most with insurance… when they are sued. This role is a great opportunity to be part of a team of specialists who can have fun no matter what comes our way, and to be a key contributor by helping us organize and keep in flow. We are looking for a self-motivated, highly organized, problem solver. We thank you for your interest and inquiry!


  • This position is a salaried, exempt and full-time position.
  • This position is remote and/or option to work from any Newfront office location. #LI-Remote
  • This position reports to: Chief Legal Strategist.


  • Assist in claim reporting, and coordinate the onboarding process for new claims using standard materials and processes.
  • Monitoring each claim and following up with various insurers and defense counsel to help client and claims consultants move the claim toward resolution.
  • Independently assess claim processing status, and thereby assign internal diary dates for next steps in claims processing.
  • Lead the prompting for information or moving of information, such as litigation updates, between client/defense counsel and insurer.
  • Communicating comfortably (conversing with, or written correspondence) to insurance claims examiners, insurance companies’ counsel, clients and their defense counsel about the claim status, or as instructed by claims consultants.
  • Being the initial point of contact for general inquiries, effectively respond to, or efficiently escalate to appropriate claims member.
  • Assist claims consultants by organizing and processing claim information.
  • Organize data for use in peer benchmarking claims.
  • Track claims by entering new claim information into agency management system and input updated claim information and documentation into agency management system accurately and completely.
  • Support claims team.
  • Perform other special projects as assigned.
  • To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


  • Organized, efficient and process-minded.
  • Keen eye for details.
  • Ability to connect the dots, identifying issues and solving with learned concepts to execute on a solution or escalate issue as needed.
  • Takes direction, and executes efficiently and accurately.
  • Self-motivated to get things done.
  • Superior verbal and written communicator.
  • Comfortable working with attorneys.
  • Collaborates well with others.
  • Skills to multitask, prioritize and re-prioritize workload, in a fast-paced client-service oriented environment with minimal supervision.
  • Proficiency in Microsoft Office (Word and Excel) and legal databases, and ease to learn and adopt other programs quickly.


  • Bachelor’s degree, preferred.
  • 3 years of experience in legal preferred.
  • Insurance industry experience a plus!


  • CA Department of Insurance Property & Casualty License (or obtained within 3 months of start date).

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires moderate to long periods of time sitting at a desk, using computer monitor and keyboard, speaking on the phone, etc. 
  • Requires short to moderate (intermittent) periods of time standing or walking, often to and from meetings that require sitting.
  • Requires occasional lifting of objects (mostly documents, lap top equipment, etc.) that weigh fewer than 20 pounds.
Newfront is a team of risk and reward advisors providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs to our clients so they can focus on building success.
Newfront is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about our commitment to diversity and inclusion.
Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
Job perks/benefits: Insurance Startup environment
Job region(s): North America
Job stats:  1  0  0

Explore more Remote Work and WFH career opportunities