People Lead (Contract)

Remote, US

Full Time Contract USD 130K - 152K
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you'll make an impact
You will be managing engineers in one or more product teams, driving a culture of professional development, performance and open communication. You will be responsible for supporting your direct reports in becoming awesome Xeros - empowering them to deliver high-quality software to customers, hone their engineering skills, and foster the growth of a world-class engineering culture.
You’ll also work alongside Product Management and fellow People Leads to drive Engineering team initiatives to enable the success of the group as a whole. Your role can be summarized by ‘you do what is needed for your reports to be successful in their pods’. 

What you'll do

  • Engage with Xero’s product teams to build close relationships and ways of working together.
  • Assist with implementing and customizing engineering practices that are appropriate at Xero. For example: Service Level Objectives and Auto Remediation Processes.
  • Assist with the development of an engineering culture where team members have the skills and desire to write automation, monitoring and backup/restore code.
  • Manage a high performing team of engineers including career development and ongoing training.
  • Attracting, recruiting and retaining capable individuals, building on and complementing the diversity of our team
  • Championing and driving processes and practices that makes it possible for engineers to get great work done, while promoting a safe environment for people to experiment and learn
  • Role-modeling exemplary leadership, supporting and growing the next generation of engineering leaders at Xero.

Success looks like

  • A product team that is well connected to other product teams and driving incremental improvement in their product.
  • Software developed by your team members complies with Xero’s formal and informal development standards and architectural guidelines; and exceptions to those are carefully considered and well understood.
  • Your teams work effectively and efficiently with a continuous improvement mind-set.
  • Accurate and timely information is provided to Product Owners, Product Managers and other stakeholders to enable them to set timeframes and/or scope expectations
  • Your direct reports are effectively managed and supported. Their performance is reviewed regularly, and feedback is continually provided in a timely manner.
  • All engineers are empowered and challenged to do their best work. The right people are solving the right problems and their skills are continuously being developed through new learning and experimentation.
  • There is opportunity for all engineers to grow at Xero. All direct reports should be helped to understand their personal career path and be encouraged to excel towards it.
  • Good performance is recognized and celebrated. Poor performance is managed promptly and effectively.
  • All engineers are motivated and engaged: staff morale and staff retention is high.

What you'll bring with you

  • Critical Competencies:
  • Leading / Living the vision. Keeps the team’s vision and values at the forefront of decision-making and actions.
  • High E.Q. Self-aware, self-regulated, motivated and empathetic, with great interpersonal skills.
  • Growth mind-set. Understands that competency is not fixed but is enhanced through dedication and hard work.
  • Successfully builds trust and credibility with stakeholders and working relationships across all levels of the business
  • Coach & Mentor
  • Diplomacy

  • Experience:
  • Experience of managing software development and/or other teams using Lean-Agile techniques.
  • Excellent grasp of modern software development practices and lifecycle
  • Proven ability to balance the needs of the individual with the needs of the business.
  • Proven ability to navigate areas of conflict in an open, positive and proactive way.
Xero celebrates diversity. We are committed to creating an inclusive environment where our employees can do the best work of their lives. We are committed to transparency and to equal pay for equal work. Total compensation for this role includes a base salary of $130,000 - 152,000, commensurate with experience.Xero offers access to low-cost, high-quality health care options through Cigna and Kaiser (in CA & CO only)Xero will match 100% on the first 3% of 401k contributions plus 50% match on next 2% of contributionsEmployees enjoy 21 days of paid time off per yearEmployees also have 10 days of wellbeing leave to care for their minds, bodies, and familiesUS employees enjoy 11 paid holidays per yearXero offers an industry-leading 26 weeks of parental leave at 100% payXero offers a number of employee wellness programs, to include yoga, mindfulness and nutrition workshops, EAP, free flu shots, team meals, and a monthly wellbeing allowance
About Xero?
Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.
We value our people and offer a wide range of compelling benefits and perks, including Xero shares.  Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate.  From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Job region(s): North America
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