Product Manager- Remote

Remote or Head Office

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PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:The Role: The Product Manager is responsible for the delivery of new features, functionality and products that create compelling value to our customers and drive strategic growth for the company and our clients. You will act as a key innovator and contributor in the ultimate success of the assigned product. You will work closely with our development team in enhancing our existing products and also building new products. The PointClickCare team uses agile and user story/user experience driven development practices for new development as well as for product enhancements. This position will require frequent interaction with a cross-functional set of business stakeholders and software engineers, require strong communication and facilitation skills, excellent organization skills and will be the 'the voice of customer' regarding detailed software requirements. Who you’ll work with: The Product Manager will report to one of our Product Directors or Group Product Managers and will work as a peer to an already fantastic Product Management team. You will work closely with all stakeholders, including sales, marketing, engineering, IT and customer success.  Key Responsibilities:Develop product roadmap through leading requirements gathering effortsGroom and prioritize backlogWrite user acceptance criteriaParticipate in standups, retrospectives, design reviews, and demosDrive efficiency across our scrum teamsWork with Implementation team to develop application/product training, technical and end-user documentationServe as an ambassador for our product team, driving strategic thinking around our productOwn throughput and ceremonies for at least one scrum team  Required Experience: 3+ years of experience in a product management functionExperience working in the health care industry is a plusKnowledge of Agile software development framework, architecture concepts and terminologyAbility to effectively and actively communicate with both business and technical stakeholdersExcellent verbal and written communication skillsExcellent analytical and organizational skillsStrong work ethic and demonstrated willingness to drive projects to closureStrong deductive reasoning and attention to detailAbility to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to changeHigh comfort level interacting with colleagues and with various levels of client organizationsStrong sense of customer service to consistently and effectively addresses customer needsAbility to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures  Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.For more information on PointClickCare, please visit us on Glassdoor and LinkedIn
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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Job perks/benefits: Health care Startup environment
Job region(s): Europe
Job stats:  3  2  0
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