VP, Information Security

Remote, United States

Who We Are:
Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 
Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.
Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role:  
The VP of Information Security will be directly responsible for all global aspects of security strategy and operations at Sendoso. As an innovation-focused partner entrusted to protect highly sensitive information, it is critical for Sendoso to build and maintain appropriate information safeguards that are designed to protect the confidentiality and integrity of our systems for our customers and travelers. You will scale the security organization and drive the program to its next level of maturity as we all work to make corporate travel & spend management better for everyone involved. 
You will partner closely with leaders across the organization to develop and implement a robust framework for information security. Also, you'll interact with broader executive leadership to communicate on our evolving needs, matching the size and complexity of our organization with security strategy and operations right-sized for our stage of growth and the information we safeguard. 


  • Attract, hire and retain a high-performing team of world-class security talent who will continue to evolve to address the information security needs of the company
  • Develop, implement, and monitor a strategic, comprehensive enterprise-wide information security and risk management program to ensure the integrity of Sendoso security program
  • Provide strategic and tactical vision around adversary detection, incident response, and asset fortification
  • Partner and align with Product and Engineering teams to reinforce product security to drive secure development practices while maintaining business
  • Advise the Board of Directors/ CTO , executive leadership, and technical leads on security issues and threats
  • Identify, track, and communicate detailed metrics indicating overall security risk factors
  • Guide technical development of security tools and product features in order to reduce security risk across the company


  • 15+ years of broad technology experience in application development, incident response leadership, policy regulations, risk and compliance, and infrastructure services with a strong record of successfully managing information security
  • 10+ years of experience in building, mentoring, and managing global security teams for a cloud based SaaS offering and providing structure for professional development of team members
  • Experience with pre & post IPO readiness and the different stages that companies go through during that journey
  • Demonstrated experience representing an organization's information security program in presentations and discussions with customers, partners and other external parties
  • Experience implementing controls and mitigating risks related to GDPR, PCI, PII and other information security and data privacy standards
  • Experience implementing cloud security technologies, including encryption, network security, intrusion detection, and digital forensics
  • Experience working within a highly-regulated environment alongside enterprise-level customers and partners (e.g. financial services, HRIS, or critical infrastructure)
  • Experience triaging and remediating organizational incidents with wide-ranging business or customer impact
  • Well-versed in the rapidly evolving threat landscape with a strategic mindset to mitigate threats and an established personal network for standard methodologies and information sharing around emerging challenges in the security space
  • Strong business sense with an ability to balance "business value" vs "security risk"
  • Good communication skills with an ability to build strong narratives to highlight the importance of security to employees internally and customers/shareholders externally, including both technical and non-technical audiences
  • Professional certification in information security or compliance (for example, CISSP, CISM, or CISA) a plus

What We Believe:

  • Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.
  • One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us 
  • Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 
  • Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections. 

What You’ll Love:

  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Employer-paid membership to One Medical
  • Volunteer Time Off 
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs) 
  • Fitness discounts through ClassPass
  • End-to-end family planning discounts through KindBody
  • Discounted pet insurance through PetPlan
  • Free and discounted legal benefits through Rocket Lawyer
  • Financial wellness benefits through SoFi
  • Team Outings 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

  • Catered Lunch & Breakfast
  • Dog Friendly Offices
  • Collaborative Office Space
  • Stocked Kitchen

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job region(s): North America
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