Software Developer - III /IV ( ITSM Dev)

India - Remote

Full Time Senior-level / Expert
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Rackspace

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We are seeking talented ITSM Developer to join our Team who will be responsible to support, design and maintain ITSM Solutions. The person should be Subject Matter Expert on ITSM and able to consult and design on ITSM Solutions.
Must haves: • Hands on experience in setting up the full ITSM solution and its integration with other products • Experience developing ITSM solutions and technical design documents from business requirements • Enterprise level Service Management implementation experience • Experience with Database management and handling SQL queries • Experience working in a team that practices continuous deliveries
Behavioural Skills: • Ability to work effectively in a highly dynamic, distributed team, with varied responsibilities. • Strong interpersonal skills • Demonstrated passion for independent learning • Excellent verbal and written communication skill
Nice to Haves: • Programming expertise in Java, JavaScript or other functional programming languages • Expertise in Database programming • Experience with Cloud Technologies – AWS/Azure/Google Cloud Qualifications: • Any Full time Graduate • 5-8 years of practical experience of ITSM design and development • Deep understanding of ITIL practices • ITSM certifications - Service Now System Administrator/ Certified Implementation Specialis
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Job perks/benefits: Career development
Job region(s): Asia/Pacific
Job stats:  4  0  0
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