Conversion Rate Optimisation Specialist (8.000 zł - 12.000 zł netto+VAT)

Remote job

Full Time Senior-level / Expert
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Survicate

Collect NPS, CSAT, CES data & send custom surveys with one tool. Distribute customer surveys via email, links, websites, web apps, mobile apps, and more!

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Here at Survicate, we’re looking for a Conversion Rate Optimisation Specialist to join our Growth and Commercial Excellence team. In this role, you will be helping to drive growth by improving conversion rates across the funnel - from acquisition (landing pages, viral loops), through engagement (new users activation, usage frequency) to retention and expansion.

Survicate is a customer research platform used by marketing, product and customer success teams from over 1000 global companies such as Hubspot, Spotify, Blizzard, Sendgrid, Atlassian and more. We are a product-led company, which means your work will matter big time.

You will be working directly with a seasoned Head of Growth who knows (almost) everything about stitching, cleaning, and making sense of huge datasets. Marketing automation, CRO and demand gen are also among his superpowers. You will be working closely with marketing, product, and customer ops teams. Altogether with 40+ (and growing) curious, smart, ambitious, and easy-going people: the gang.

Requirements

What we expect from you:

High autonomy

We expect that you will come up with hypotheses for changes based on your observations and current metrics, present proposals for experiments and run them from beginning to end, including documentation and insights on achieved results.

Curiosity and inner drive

We expect you can discover and shape your role without being told exactly what to do. You can draw and align your roadmap to company goals.

Good communication skills

You will be a trusted advisor for the team when it comes to CRO and experimentation, helping them understand your work and results, assisting them with improving various stages of customer journey and business metrics. Your work will also depend on other teams enabling it for you: developers and content creators

Business acumen

You know which metrics are important for business and what experiments should we run to improve them.

Technical knowledge

Proficient knowledge of CRO (Optimizely, VWO, Google Optimize or similar) and analytics tools (GA, Mixpanel, Smartlook, LogRocket).

HTML, Javascript, and Google Tag Manager skills to properly implement tracking and experiments scripts by yourself.

UX and Design experience

You recognize what might confuse users, how to present information clearly, and how to improve interfaces, communication, and messaging.

2+ years of CRO experience (SaaS experience will be an advantage)

Good to have:

  • SQL knowledge to join test results and business outcomes in our data warehouse
  • Experience working with Segment
  • Experience working with Webflow
  • Experience optimizing ads

Your responsibilities:

  • Building an analysis framework to find bottlenecks, changes and trends
  • Building a framework for A/B testing and experimentation
  • Proposing ideas for experiments
  • Running experiments end-to-end
  • Documenting results of your work and providing recommendations
  • Cooperation with multiple teams to deliver your work

Why Survicate?

  • The real impact on shaping the future of our security standards
  • Flexible working hours & possibility of 100% remote work in Poland
  • 26 days of paid annual leave for all employees
  • Office in Warsaw, Śródmieście (Office with the garden!)
  • Multisport cards, private health care & benefit platform

  • Company events – meetings, occasional retreats

  • Salary tailored to your experience, skills, and performance

  • Friendly atmosphere and a great team

  • Personal assistant (AskHenry) & mental health support platform (HearMe)

Job region(s): Worldwide/Anywhere
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