Strategic Engagements Executive

United States - Remote

Full Time Executive-level / Director
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Rackspace

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SUMMARY This is a fantastic opportunity to assume a key role working with our most strategic customers and leading multi-cloud pursuits here at Rackspace in the Americas.  As a Strategic Engagements Executive, you will have accountability for origination and pursuit of complex deals across our existing install base together with designated new logo prospects.  You will build and lead cross-functional teams to develop the value propositions that distinguish Rackspace from the competition.  You will consult with key stakeholders (internal and external) to develop and present world-class proposals that help our customers achieve their stated missions.

Responsibilities

  • Partners with Senior Client and Acquisition Executives to oversee, lead, and/or contribute to strategic pursuits for multi-cloud, customers from identification through implementation and full customer support.
  • Defines and manages the pursuit plan, timeline deliverables, and goals.
  • Gathers and collaborates with internal resources so that consistent, aligned solutions are presented to potential customers.
  • Leads the negotiation and documentation of customer contracts.
  • Drives accountability and timely production of deliverables.
  • Ensures communication plan is implemented and both internal and external stakeholders receive the necessary information for successful deal pursuit.
  • Develops processes to drive early identification and resolution of issues.
  • Conducts analysis of each pursuit and develops best practices; knowledge shares with stakeholders in the strategic pursuit, support, and sales organization.
  • Sells to upper to high-level, up to C-Suite, management.
  • Decisions impact the achievement of customer, operational, program, or service objectives.
  • Demonstrates strong judgment and creativity in selecting methods and techniques for obtaining solutions.
  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
  • Solves complex problems and takes a broad perspective to identify innovative solutions.
  • Leads the analysis and solution of business problems regarding operations, products, services, or customers.
  • Drives cross-functional collaboration to give potential customers a seamless experience across Rackspace through sales, implementation and onboarding, and Account Management hand-off.
  • Gathers and collaborates with internal resources (Specialist Sellers, Portfolio Architects, Specialized Architects, Pro Serv) so that consistent, aligned solutions are presented to potential customers.
  • Shares knowledge with stakeholders in strategic pursuit, support, and sales organization.
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About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job region(s): North America
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