Product Designer

Remote, United States

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Medallia Experience Cloud is a customer feedback management software platform that empowers every employee to improve the customer experience.

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Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Medallia is looking for a talented Product Designer to shape, design, and define unique, user-centered experiences.
The Role:Provides design support for a set of features or a very scoped product. May assist other designers responsible for projects of larger scope. With some guidance, collaborates closely with Product Managers, developers, researchers, and other designers. Takes concrete ideas, and turns them into designs and experiences. With some supervision, delivers mockups, prototypes, and design proposals to meet product and design requirements or showcase a design concept. Create easy to understand design specifications for use by the product team. May produce design resources for fellow designers to use in their day-to-day work, e.g. Figma templates. Partner with Product Managers, engineers, researchers and content strategists to incorporate learnings, address challenges, and perform final reviews to ensure a unified delivery of products on the Medallia platform.

Must have Qualifications

  • Bachelors degree or equivalent
  • 2-3 years experience as a product designer
  • Knowledge of user research, ideation, storytelling, prototyping, concept visualization, and design of interfaces
  • Demonstrated experience developing skills as a collaborator, and design contributor
  • Experience using a broad range of tools for design work, including Figma, Sketch, InVision, JIRA

Preferred Qualifications

  • Demonstrates competency in interaction designs
  • Experience with design challenges of moderate complexity
  • Strong ability to execute
  • Attention to detail
  • Some communication about product UI and specs
  • Able to document/capture ideas in a crisp and consumable fashion
  • Developing listening and presentation skills
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
Job region(s): North America
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