Associate Director of Product Management (Remote, USA)

New York, NY

Full Time Mid-level / Intermediate
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Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party...

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The Associate Director of Product Management (Associate Director) will partner with and report to the VP of Product Management to ensure the development of Olo's strategic product roadmap and tactical delivery of those products. As an Associate Director, you will lead multiple teams to guide product initiatives throughout the lifecycle from concept testing, development, launch, measurement, and ongoing enhancement. The Associate Director should bring essential product strategy capabilities and experience to the team, and be able to build and mentor a team of product professionals. You will foster a culture of collaboration, communication, skill-sharing, teamwork, mutual respect, and curiosity.
You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC on the 82nd floor of One World Trade Center.

What You’ll Do

  • You will focus on team success and the market success of Olo's products. Establish annual goals for products and track progress against goals.
  • Manage a team of Product Managers to create internal product requirements and implement vision from prototypes to final release with the Engineering team.
  • Provide broader, high-level product vision and market guidance to teams that have specific areas of product focus to ensure efforts across teams are cohesive and are a thoughtful use of Olo resources. Find the connections between plans to ensure higher impact.
  • Facilitate internal agreement and collaboration across leadership throughout the Olo organization, with a focus on best software development practices throughout the Product, Engineering, and Design teams
  • Develop relationships with essential customers and the Olo sales organization, to get regular feedback on Olo's products.
  • Research competitors to ensure our products are competitive in features, pricing, and service.
  • Translate company and product strategies into applicable roadmaps, working with the VP of Product Management and peers on the Product, Engineering, and Design teams.
  • Partner with Olo's Executive Team on potential new investments and facilitate the research and development of new business opportunities.

What We’ll Expect From You

  • 5+ years experience; Leadership in a creative, high-growth software organization.
  • Experience building product groups, hiring and mentoring Product Managers to grow their careers in Product Management
  • Cultivated an agile and results-driven culture in which innovation and excellence were expected and customer experiences that were easy, fast, and delightful were the standard.
  • Experience with the development, launch, sale, and support of new, game-changing products.
  • Understanding of the market, customer needs and new market opportunities to guarantee a game-changing product portfolio.
  • Strong business acumenand the ability to analyze data to identify trends and opportunities.
  • Experience working with and respected by engineering teams shipping complex products.
About Olo
Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand's own website or app, third-party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform for over 400 brands, such as Applebee's, Checkers & Rally's, Cheesecake Factory, Shake Shack and more. Learn more at
Olo's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 65% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, company equity, a generous parental leave plan, and perks like team events. Check out our culture map:
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.
Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!
Job region(s): North America
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