Inbound Sales Consultant

Remote job

Full Time Contract Mid-level / Intermediate
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UENI

Get your small business website online today. UENI provides marketing and advertising solutions to small businesses through tailored websites and online promotion.

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Pronounced "You and I", UENI is a SaaS platform for Small Business Owners that provides low-cost, easy solutions to help small businesses get online and grow their business. Our goal is to simplify what small businesses need to do in order to get more visibility, customer leads, and sales. Already trusted by over 600,000 thousand small businesses across 11 countries, UENI is the one-stop-shop for all the tools a small business needs to grow.
Please note that this is a contract role, paid $8/hour plus handsome commissions on sales. 


Responsibilities:

  • Answer a variety of customer queries via inbound phone calls

  • Reach sales targets to ensure the customer experience is maximized (only inbound calls, you are not expected to do cold calls, you will only receive qualified inbound calls)

  • Educate our growing customer base in the use of our tools and the technology which backs it up

  • Become an expert in every aspect of our products & be a true advocate for our customers

  • Collate and filter feedback from customers and make suggestions as to how we can improve our service and increase efficiency

Requirements

  • Fluent level of English (spoken and written)

  • Experience working remotely is an advantage

  • Experience of working in, or a desire to work for a startup company (We care about what we do and we work hard)

  • 1+ years in a Customer Service role responding to large volumes of calls

  • Strong communication skills, some of our team members are located in other offices

  • Genuine desire to create the best customer journey possible

  • Able to explain complex concepts in easy to understand language

Job perks/benefits: Startup environment
Job region(s): Worldwide/Anywhere
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