Technical Product Manager, Virtual Interlining

Remote

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Hopper

Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.

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Hopper offers a remote work policy that empowers employees to work from anywhere. Employees have the opportunity to work in an office environment or they can receive a work-from-home stipend if they prefer to work from home.
ABOUT THE ROLE 
The goal of the Virtual Interlining team is to guarantee that our customers will get the best flight prices and selection when booking through Hopper. We aim to make air travel more accessible by constructing a more robust, unique, and cheaper flight inventory selection that users cannot find anywhere else. We do this by building sophisticated flight search technology to solve complex travel planning and pricing problems and construct new itineraries that improve savings on flights for our customers.
We’re seeking an exceptional product manager with deep technical expertise and strategic, data-driven product acumen to champion product development for Hopper’s Virtual Interlining team.
On any given day - whether you’re defining KPIs, designing hypothesis-driven experiments, or diving deep to identify opportunities to improve price savings for our customers - your involvement and decisions will be critical to the success of our Virtual Interlining team. 
Product managers at Hopper are “smart creatives” who obsess over the customer and use data to create best-in-class products. You are a scrappy, creative, technically-minded, hands-on “doer” who is equally comfortable talking about algorithms and system design with engineers as you are conducting your own analyses to solve real customer problems and create unique value. You will need to dive deep into the data and develop an understanding of the competitive travel landscape to ground the basis for new product features.

WHAT YOUR DAY-TO-DAY LOOKS LIKE

  • Launch the vision, strategy, and roadmap for the team, and work with key stakeholders to deliver on that vision (e.g. product teams, international market leaders, revenue leaders across different business units and core platform teams).
  • Define strategic objectives and technical goals for the team, and lead execution and research designed to achieve them.
  • Navigate a highly ambiguous and complex product environment to produce meaningful customer and business impact.
  • Make high-judgement decisions independently in ambiguous situations; and translate data into digestible business intelligence and actionable insights.
  • Monitor key performance metrics to identify opportunities for improvement in produce performance. 
  • Dive deep into the data and establish new areas of tangible & metric-driven improvement.
  • Thrive on the day-to-day collaboration with engineers, data scientists, and other product managers, reaching across team boundaries to make the right things happen.

AN IDEAL CANDIDATE HAS

  • A passion for Hopper’s mission to build the most customer-centric travel marketplace on Earth
  • At least 3 years working in a product management or product ownership role, preferably with relevant experience or background in a technical domain (data/computer science, engineering)
  • Technical depth to enable productive collaboration with world-class engineers and data scientists
  • Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
  • Obsessive focus on the details in planning, evaluating, and building products
  • Strong ability to grasp, manage, and articulate complex systems
  • A track record of evaluating product initiatives via both qualitative logic and quantitative assessment
  • Excellent writing skills to construct compelling business cases both in-person and in-writing
  • No ego. Strong focus on doing what is right for the customer and the company

PERKS OF WORKING WITH US

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k
MORE ABOUT HOPPER 
Hopper is valued at $3.5bn making us the 5th most valuable travel business in the world.  We’re best known as a travel app and we just raised a further $175m from a funding round led by GPI Capital.  Our investors also include Goldman Sachs and Capital One, for whom we exclusively power their travel portal.  At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. It’s cheaper to purchase travel with Hopper!
Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.  Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 60 million times and sees over 1.9 million new installs per month.   Our revenue growth is up 330% versus 2020 as we continue to outperform market recovery.
Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.  Come take off with us!
Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has seen its valuation more than double since early 2020, reflecting the strength of our mobile-only marketplace and the value customers are deriving from our proprietary suite of fintech offerings. 
Here are just a few stats that demonstrate our recent growth:
- Hopper’s valuation is now over $3.5B, reflecting the strength of its mobile-only marketplace and value customers are deriving from the company’s proprietary suite of fintech offerings.
- Based on its current run rate, Hopper is pacing towards 330% revenue growth compared to last year, and it has already surpassed its pre-pandemic revenue peak from Q1 2020 by over 100%.
- Hopper has over 60 million downloads, consistently ranks as one of the most downloaded travel apps, and now has a larger air travel market share in North America than it did before the pandemic (source: MIDT). 
- The company is on track to surpass $1.5 billion in travel sales this year, with 40% coming from the hotel and car rental categories. 
- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent 50% of its revenue. 
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel fintech. The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!
Job region(s): Worldwide/Anywhere
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