Director, Internal Communications


Full Time Executive-level / Director
About Kraken
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 
Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!
About The RoleAs we continue to rapidly expand at Kraken, we’re looking for an Internal Communications Director to help our employees - Krakenites - stay informed, engaged and empowered. With all the exciting things happening within the organization, and the fast pace at which the company and wider industry is developing, this is the perfect role for an experienced internal communications leader to set the direction for our teams.  
In this remote position, you’ll be tasked with developing our internal communications strategy and working together with teams across the company to ensure successful execution. 
Your responsibilities include keeping Krakenites all over the world informed of the strategy, results and ambitions of the company and optimizing our content and channels to help drive business results. Reporting to our Global Head of Communications, you’ll also work closely with our Director of Recruitment and Head of People to support internal programs and employee engagement initiatives. 
Join our mighty Communications team of talented professionals as we work together to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.
What You’ll Be Doing• Managing strategy, content, execution and cadence of major announcements, launches, and internal events• Partnering with executives to drive thought leadership and change management efforts within their teams and to the rest of the company• Standardize reporting and updates across the organization aiding teams in talking about OKRs and sharing these updates• Developing, administering and implementing feedback from employee engagement surveys• Partnering with HR to develop and promote employee content including videos and internal messages.• Coaching senior leaders and providing communications strategies for internal meetings to create consistency and clarity all while continuing to promote the Kraken culture.• Supporting communications for company acquisitions and mergers. • Proactively identifying opportunities and developing new communications programs/strategy to uplevel internal communications and improve processes for more proactive, clear and succinct communications
Who You Are • You have 10+ years of experience in an internal communications role. It’s a plus if you’ve worked with crypto or in the FinTech industry previously!• You have a Bachelors in communications, public relations, journalism or equivalent field• You’re a creative, strategic thinker and storyteller with strong writing and editing skills who can communicate what we need employees to know, feel and do• You have experience translating complex ideas into simple, authentic, and compelling communications and fluidly navigating between strategy and execution• You’re an experienced strategic thought partner who can work closely with everyone from leaders and executives to front-line employees without missing a beat• You have a growth mindset with excitement for experimentation, iteration and improvement• You’re flexible, adaptable and have the ability to ruthlessly prioritize and juggle multiple high-level initiatives• You’re a creative problem solver who develops new and innovative ways to connect to a growing remote-first employee base• You’re no newbie when it comes to crafting recruitment marketing and employer branding strategies with HR

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 
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Job region(s): Worldwide/Anywhere
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