Salesforce Developer
Remote

Talkdesk
Posted 5 months ago
At Talkdesk, We disruptive risk-takers don't have a traditional way of doing things and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With over $124 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.
Responsibilities:
- Partner with our internal teams to determine business requirements and desired functionality for our Salesforce.com instance
- Build and administer business systems that are high quality, scalable and secure including Salesforce.com-based solutions
- Own Salesforce Sales Cloud administration end-to-end supporting a 50 person inside sales & field sales organization
- Provide excellent end user support of Salesforce to our Sales, Sales Ops, Marketing, BizOps, Finance, Post-Sales and Product organizations
- Maintain and enhance our business enterprise stack such as our CRM, ERP, MES, HRIS, and Financial systems and technologies including opportunities to design solutions to integrate third-party tools and system (preferably Marketo, Zuora, Netsuite, and Xactly)
- Test enhancements to our SFDC deployment using the sandbox
- Provide support on technical design, integration architecture, and solution recommendation
- Provide support on quality control, release management, and coordinated delivery across our business
- Improve marketing and sales productivity and drive better insights across the entire customer funnel
- Improve forecasting methodologies and accuracy by optimizing tool use, processes and workflow across the Sales, Marketing and Post-Sales organizations
- Assist with sales territory, quota, and headcount planning
- Ensure data hygiene and integrity by de-duping and conducting cleanups on a regular cadence
- Develop and administer SFDC training to all new sales hires
Requirements:
- 3+ years of Salesforce.com experience; Certified Force.com Developer (DEV-401) or equivalent experience OR Salesforce certifications as Admin and/or Force.com developers are preferred
- Experience with third-party integrations
- Extensive experience developing and managing applications on Force.com platform is a plus
- Knowledge of Apex, Visualforce, Salesforce APIs, SOAP- and/or REST-based web services, and SOQL/SOSL is a plus
- Excellent organizational and task management skills
- Excellent interpersonal, verbal and written communication skills
- Ability to translate business needs and requirements into innovative solutions
- BS Degree in Computer Science or related field
Technical Skill Set Required/Desired:
- Salesforce & Other Enterprise Systems: Salesforce CRM, Lightning, Marketo, Zuora, Xactly
- Support & Collaboration Systems: Salesforce Service Cloud, Zendesk, Jira
Job tags:
APIs
CRM
ERP
Integrations
Jira
Marketo
Salesforce
Sales Ops
Training
Job region(s):
Worldwide/Anywhere