Consultant - QMS Implementation (Remote)

Texas - Austin

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Veeva Systems

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 750 customers, ranging from the world's largest pharmaceutical...

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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
The Role
Looking for an opportunity to innovate? Interested in developing consulting skills while delivering implementation solutions that make our clients more efficient? Come help us change how Quality information, content, and processes are managed in Life Sciences! Veeva’s Vault Quality suite is a single authoritative source, enabling greater visibility and control. Vault Quality enables organizations to modernize quality management, assuring quality while driving compliance and operational innovation.
You have experience implementing technology and have a passion for helping customers optimize their quality data and content management operations in the cloud. As a key member of our Professional Services team, you will be responsible for: understanding our customer needs, managing quality information, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

  • Participate in projects at life sciences companies designing and deploying Quality systems
  • Rapidly configure and implement the Vault Quality suite (Vault QMS, Vault QualityDocs, and Vault Training) which is used to manage quality processes and content in the cloud
  • Lead requirements workshops: design, prototype, configuration, and document content management/QMS data solutions
  • Ensure customer success from beginning to end of the engagement life cycle

Requirements

  • 3+ years of experience implementing Quality Management Systems e.g. Trackwise, ETQ, MasterControl
  • Experience implementing content and/or data management systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
  • Proven expertise in customer leadership and mentoring of team member
  • Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
  • Ability to travel up to 50%
  • 4-year college degree

Nice to Have

  • Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
  • Experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
  • Direct experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
  • Consulting experience
  • Life Science, computer science, biochemical and mechanical engineers or related degree
  • SaaS/Cloud experience
  • Locality to major life sciences customer hub (NJ, NY, Boston, San Francisco, Philadelphia, Chicago, Los Angeles, Denver, San Diego, Research Triangle Park)

Perks & Benefits

  • Flexible PTO
  • Allocations for continuous learning & development
  • Health & wellness programs
#LI-RemoteUS#BI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Job region(s): North America
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