Technology Enablement Change Lead- US Remote Option

United States - Remote

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Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and...

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The Technology Enablement Change Lead partners with Business Technology (BizTech) and business stakeholders to make adoption easy and to achieve operational success. As part of this role, you will support the development and execution of technology enablement programs across Guidewire, and act as a practitioner, mentor and coach. This role will be part of the Strategy & Operations team within BizTech, and your contributions will help fuel the overall growth and success of Guidewire. 

Roles and Responsibilities

  • The primary responsibilities will include, but not limited to the following: 
  • Leading Enablement programs of varying complexity for BizTech initiatives including projects (BizTech, functional area, and enterprise-wide), enhancements and operational work. 
  • Developing the change management strategy and executing the change management plan to facilitate a successful transition, including stakeholder engagement, drafting communications, and developing role-based training 
  • Facilitating interviews and workshops (in-person and virtually) to gather inputs for change management artifacts 
  • Developing templates and workstream deliverables, including impact assessments and stakeholder analyses to document how technology changes will impact each business team and role 
  • Drafting, coordinating, and deploying targeted communications, trainings, and adoption support channels (FAQs, Slack, SharePoint) to build awareness, knowledge, and skills with stakeholders 
  • Helping to execute the end-to-end change management program, applying project management skills to identify and mitigate risks/issues as they arise 
  • Collecting and reporting on Change Management workstream adoption metrics to evaluate success 
  • Proactively identifying and implementing ongoing enhancements to the Technology Enablement practice (including the team’s methodology, playbook, and tools and templates). 
  • Developing and delivering presentations to stakeholders of varying levels to influence, facilitate alignment and develop shared understanding 

Qualifications

  • We are looking for an individual that has: 
  • Strong analysis, planning, organizational, and leadership skills 
  • Ability to set direction and approach and execute plans with limited information and ambiguity 
  • Ability to provide fact-based point of views, while maintaining utmost flexibility 
  • Ability to influence peers, stakeholders, and Executives  
  • Expert communication skills, ability to deliver messaging via storytelling and with impact 
  • Strong ability to develop and deliver effective presentations and proven ability to quickly earn the trust of executives and key stakeholders 
  • Minimum 10 years full-time business management consulting, or related experience  
  • 5+ years leading large-scale and complex programs requiring change management, communications and/or training, either as a lead of core team member 
  • Experience working in waterfall, agile and hybrid project delivery models 
  • Ability to prioritize and balance between competing priorities 
  • Track record of coaching/mentoring and directly managing other enablement/change professionals 
  • Track record of defining methods and practices for change related artifacts and processes 
  • Previous work experience in Change Management, Technology Enablement, Communications, and Consulting preferred 
  • Experience working in the Technology industry, Technology department, or technology related implementations, preferred 
  • Bachelor’s degree required, preferably in Change or Business Management. 
  • Certifications in Change Management methodologies is desirable 



About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Job region(s): North America
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