Business Systems Analyst II

United States - Remote

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Serves as liaison between end-users and development during the initial phase of product creation
Define the system and functional requirements of the product
Define specifications and data models for product development and testing
Using development specifications creates detailed use cases
Assesses available technologies and recommends solutions to the development team
May play a key role in the training of customer and technical support personnel

You Will:

  • Serves as liaison between customers and development departments during the initial phase of product development
  • Meets with end uses to understand business processes
  • Gathers and documents functional, system, and data requirements
  • Creates detailed technical specifications and data models for the development of new or modifications to existing products
  • Ensures projects remain on schedule and all target requirements are met
  • Uses development specifications to create detailed test cases and analyses results
  • May perform quality assurance testing
  • Analyses results of product testing to ensure product solution matches the documented business need
  • Assesses available technologies and recommends solutions to the development team
  • May play a key role in the training of customer and technical support personnel

You Have:

  • Knowledge of business operations to create requirements for product development
  • Intermediate project management and technical business analysis skills
  • Intermediate time management, communications, decision-making, presentation, human relations, and organization skills
  • Ability to resolve problems in a timely manner
  • Knowledgeable of PCs and various software applications


  • Bachelor's degree in business, computer science or marketing required
  • High school diploma or equivalent required

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job region(s): North America
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