Nurse Care Manager (Remote)

San Francisco Bay Area

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At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. 
None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.
We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.#LI-Remote

What You'll Be Doing:

  • As a Care Manager on our Patient Operations team your work will support the patient population of a variety of programs and clients
  • You will work on the cutting edge of Telehealth, collaborating with clinical and operations leaders to assist the launch and everyday success of our programs

  • Immediate duties can include:
  • Identify high-risk and complex patients for program enrollment, communicating with all involved entities in the care of the patient.
  • The Care Manager utilizes research findings in practice and participates in transitional care programs
  • Supports Medication reconciliations/adherence programs; managing patient quality of life and functionality, both of acute and chronic disease states
  • Identifying and rectifying gaps in care, including assessment and support of patient ability for self careInitiates diagnostic and therapeutic measures as indicated by standing protocols.
  • Calls for crisis intervention if appropriate.
  • Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity.
  • Charts concisely, descriptively, and legibly indicating patients progress or lack of progress.
  • Demonstrates compliance with existing standards and policies.
  • You will perform typical front office and back office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs
  • Assist with patient support such as answering patient emails, patient phone calls
  • Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service
  • Become an expert with our software solutions

What We're Looking For:

  • Education and Experience: Graduate of an accredited school of nursing, Current state license as a Licensed Practical Nurse/Registered nurse. Compact Licensure
  • Excellent communication skills
  • Critical thinking and problem solving
  • Time management and prioritization
  • Experience with a variety of Computer software and applications
  • Preferred: Experience with TelehealthPreferred: Experience with startups
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job tags: Compliance Research
Job perks/benefits: Health care Startup environment
Job region(s): North America
Job stats:  1  0  0
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