Security Trust Analyst

Remote

We at Redox understand that we are all patients, and our mission is to make healthcare data useful and every patient experience better. Our values represent the basis of our culture of trust, transparency, and personal growth, and define how we want to interact with each other and the world.
Redox’s security program aspires to make Redox the most trusted name in healthcare technology. The Security Trust Analyst is responsible for representing our trusted brand to outside groups seeking to understand our secure environment. By crafting articulate messaging for these sensitive and sometimes technical subjects, you will play a key role in inspiring confidence in Redox and to ultimately accelerate sales and the rapid deployment of our tools.

What You Will Do:

  • Design and execute a support methodology to create a scalable response process for customer evaluations of our information security platform.
  • Speak directly with customers to represent our security posture and address questions about the capabilities of our system, our compliance with standards and regulations, and our processes for handling security protocols such as incident response.
  • Educate the sales and customer success teams on how to manage security-related questions and evaluations during the sales and the customer onboarding processes.
  • Support marketing initiatives including speaking at conferences and on webinars, along with creating blogs and whitepapers regarding our security program.
  • Plan, implement and support internal projects to support the scalability of business processes related to security.

At Redox we hire based on our values as well as technical competency. How you accomplish your work is just as important as getting the work done. We’re looking for people who are:

  • Enthusiastic and passionate when communicating with customers
  • Strong communication and presentation skills
  • Intellectually curious with a desire to learn
  • Respectful and inclusive, soliciting and incorporating input from others
  • Biased towards action and creating beneficial impact

To be successful in this role, your work experience should include:

  • 2 years’ experience working closely with or in an information security team
  • 2 years’ experience in a customer-facing role providing technical support or project planning
  • CISSP or other cyber security industry certification (preferred) or a proven understanding of information security platforms
  • Experience in security marketing or sales is a plus
Please keep reading...Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We DoHealthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About UsRedox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox
We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct
Successful candidates must be eligible to be employed in the US, and must reside in the US.
Thank you for your interest in Redox!
Job region(s): Worldwide/Anywhere
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