Senior Manager, Information Technology


Full Time Senior-level / Expert
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Notarize provides legal online notarizations available 24x7. Connect with licensed electronic notaries by live video call. Use any computer or smartphone.

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At Notarize, we’re pulling the future closer, bringing industries like real estate, automotive, and financial services into the digital age. We’re the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions. We’re proud to play an integral role for our customers -- from individuals to major enterprises -- in making life’s most important moments better.  Our business has grown exponentially (over 600%!) in the past year. In September 2021 we came in at #114 on Inc.’s list of the 5000 fastest-growing companies in the nation. We raised an additional $130 million in Series D funding in March of this year -- backed by industry behemoths like Capital G/Google, Citi, and Wells Fargo -- and we recently announced a major strategic partnership with Adobe. Notarize is the pioneer and market leader in Remote Online Notarization (RON), and we’re building the team that will operate a critical platform in tomorrow’s fully-remote economy. Come join us! Notarize is proud to be a fully-distributed, remote-first team. Employees can work from anywhere in the United States -- all 50 states and D.C too.

As our Senior Manager, Information Technology, you will work with all departments to determine how technology can solve problems and meet needs to improve efficiency, productivity, with security in mind as a priority, in a highly remote cloud environment. You will also work closely with the Information Security team to ensure that policies and procedures are being met.

What you’ll do as a Senior Manager, Information Technology at Notarize:

  • Supervise and manage growth of an expanding IT Department
  • Provide constant evaluation on technology posture and efficacy
  • Work with other departments and leaders to evaluate and address their needs
  • Work with Information Security to ensure compliance efforts are met
  • Assist in administration of core systems applications (Okta, GSuite, AWS, Slack, Jira, Confluence, Zendesk, etc)
  • Create onboarding/off-boarding processes and automations
  • Manage and procure software as it relates to the functionality of the business
  • Create and document IT-specific procedures and playbooks

What we’re looking for:

  • 6+ years in IT management
  • 2+ years experience as a Systems Administrator, preferably at a cloud based startup/tech/SaaS company
  • Knowledge of managing a fully remote, cloud environment
  • Advanced skills in project and personnel management including supervisory tasks
  • Advanced skills in screening, hiring, and evaluating departmental growth needs
  • Ability to analyze workflows and track goals
  • Experience supporting SaaS applications 
  • High degree of proficiency in Mac computer hardware and software systems
  • Experience in establishing IT best practices around OS hardening, patching, and security scanning
  • Customer support mindset - willing to dig in and lend your expertise to help your team 
  • Familiarity with network protocols, troubleshooting, and administration (basic LDAP, SAML, TCP/IP, UDP, SNMP, SMTP, DHCP, and DNS, NFS).
  • Certifications such as CMS, ITIL, or relevant education a plus

Some of our benefits:

  • Competitive salaries & equity
  • Heavily subsidized medical, dental, and vision
  • 401k with 4% match
  • Unlimited PTO & flexible work schedules
  • Fully-distributed team: work from anywhere in the U.S.
  • Paid parental leave
  • Annual budget for personal learning & development
  • Small, cross-functional teams
  • Strong emphasis on collaboration & mentorship
  • Paid lunches (through Grubhub) + regular Lunch & Learn sessions 

Our core values:

  • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
  • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.  
  • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
  • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.
Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 
Job region(s): Worldwide/Anywhere
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