Product Manager - Quality (Remote)

Remote - France

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Veeva Systems

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 750 customers, ranging from the world's largest pharmaceutical...

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Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a high-energy, passionate Product Manager responsible for our Vault Quality products in Europe. This is a critical position that will help support our EU customers and field teams. You will be focused on working across three main pillars:
• Product – serving as the subject matter expert for Vault Quality products in Europe. This includes identifying new product capabilities, the configuration of existing features, as well as the ability to present product roadmaps to internal and external stakeholders• Customer Success – working as a product evangelist, sharing best practices, customer advocate and working with our customer success teams to ensure success with our products in Europe• Pre-Sales and Post-Sales Support – participating in pre-sales activities such as RFPs and assisting services for key project implementations
You must be adept at both in-the-details product execution and confident in working directly with customers and presenting at user forums and conferences.  As the first product manager for Vault Quality in Europe, you will be a key component to the success of these products in Europe.

What You'll Do

  • Collecting and synthesizing EU regional input from customers, prospects, partners, executives, sales, services and provide this to app product teams to ensure product fit for the EU market
  • Evangelize products and become the EU Vault Quality subject matter expert for internal audiences, external customers, and market-facing communications in Europe
  • Build relationships with EU customers during implementation and post-deployment and be a trusted partner for feedback and roadmap education
  • Educate and provide support to internal field teams on the product(s) and future roadmap through written materials, demonstrations, and articulation of best practices in how to best use Vault to solve business problems
  • Collaborate with other internal stakeholders (e.g. application development, operations, etc. – including those at company headquarters) to manage resources, timelines, and issue conflict
  • If appropriate, author first versions of feature overviews for EU specific requirements to educate app product teams and collaborate closely during specification review and handoff to engineering
  • Be a role model for the company culture


  • 3+ years enterprise application experience with a highly configurable, metadata-based system/platform in a product management / Life Sciences software consulting or comparable role
  • Working knowledge of Life Sciences quality processes and procedures
  • Experience in researching and understanding client and market requirements to drive short and long-term product direction
  • Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment with little direct supervision
  • Ability to plan and manage at both strategic and operational levels
  • Excellent communication skills in English; written, verbal and formal presentation
  • A strong sense of professional ethics
  • Based in Europe
  • Willingness to travel approximately 1 week per month to customer sites and 1 week per quarter to Veeva HQ in Pleasanton, California
  • Experience interacting with customers, development, and services teams, both local and remote 

Nice to Have

  • Experience with enterprise software
  • Knowledge of software validation processes and requirements

Perks & Benefits

  • Allocations for continuous learning & development
  • Health & wellness programs
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
Job region(s): Europe
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