Binance Card and Pay Operation Manager

Asia

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Binance

Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking for a Binance Card and Pay Operation Manager to join our team.
This is a remote role and can be based in any global locations.

Responsibilities:

  • Work with product, marketing, engineering and local product growth teams to influence and shape the product strategy and roadmap, drive change for key issues, and prioritize product change requests based on issue volume, members impacted, revenue impact, and other relevant metrics
  • Card Operation:
  • Evaluate new card service providers including card manufacturing, packaging and shipping service. Establish service agreement with service provider and oversee the Card Operation Quality
  • Managerdaily card operation activities including card stock management, optimizing undelivered card workflows
  • Respond to audit findings and take necessory actiosn to high risk users
  • Address any urgent production issues
  • Product Operation:
  • Work with the product team to improve the card activation rate, card active rate and transaction volume
  • Collect, organize, and analyze product data to ensure that the entire organization uses it to the best of their ability
  • Implement and track all experiments related to product operation
  • Coodinate Marketing and PR:
  • Coordinate the local marketing teams / manage campaigns to achieve the product growth goals
  • Manage Card Related Annoucements and Posts

Requirements:

  • Bachelor’s degree or equivalent relevant work experience
  • 5+ years’ experience in one or more of the following areas: Product Management, Product Operations Management, Management Consulting, Strategy, Program Management
  • Strong data analytic capability
  • Fluency in English is a must, proficiency in Mandarin is a huge plus
  • Experience in gathering business insights and identifying trends from data, including combination of data from multiple sources
  • Experience influencing stakeholders with data
  • Experience synthesizing and presenting complex information to senior leadership in writing and verbally
Working at Binance• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire
Job region(s): Asia/Pacific
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