Operations Specialist (BSC)


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Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking for a passionate and experienced Blockchain Operations Specialist to join us in our Binance Chain/Binance Smart Chain(BSC) team.
BSC is a EVM compatible blockchain and in the past year, BSC has become one of the largest public blockchain with more than 800 DeFi and dApps have been deployed on BSC and attracted  more than 1 millions daily active users (addresses) in the peak time.
The successful candidate will join the innovative and fast changing field to build a new era of blockchain. 

Job Responsibilities:

  • Responsible for investigating and resolving the technical issues timely from external or internal communities on the blockchain products including Wallets, Bridge, Nodes, and more
  • Strong collaboration, communication and interaction with all stakeholders including product manager, engineer and business development team
  • Work closely with product and engineering teams globally, participate and follow up in iteration, release and roadmap planning timely
  • Drafting of SOP and process map
  • Process improvement through bad demand elimination
  • Capable of prioritizing multiple tasks and meet deadlines to facilitate fast-paced, rapid evolving environment. 

Job Requirements:

  • 2 years of experience in similar roles e.g. L1 Technical Support, Community Support
  • Basic understanding between Binance Chain(BEP2), Binance Smart Chain(BEP20) and Ethereum(ERC20)
  • Tech skills: Blockchain, Wallets, Web3 will be highly advantageous
  • Passionate, ownership, results oriented and a good team player
  • Comfortable working operational hours
  • Bilingual in English and Chinese to be effectively liaison with Chinese speaking stakeholders
Working at Binance• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire
Job region(s): Asia/Pacific
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