Operations & No-Code Associate, Hiring Product Team (remote)

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Operations & No-code Associate / Remote / Product / Full-TimeTL;DR: Fast-growing early-stage startup seeking an Associate who can wear several hats (including Operations and building No-Code Infrastructure) for our Hiring Product Team. The Hiring Product team's primary offering is currently a talent marketplace connecting top companies with top talent which empowers top talent to find opportunities at top companies faster (and empowers top cos to hire faster). This role is fully remote with a preference for specific time zones (approx. PST to UTC) to maximize overlapping time with the rest of the Hiring Product team and with our team's customers (talent & companies).
About On DeckOn Deck is where ambitious people grow, together.
On Deck is where the world's top talent comes to connect. Whatever it is our fellows want to do next, our ever-growing community and action-oriented programming will help them get there—fast. If our fellows want to learn something new to up-level their career, launch and scale big ideas, or make lifelong friends, this is the place.
About the Hiring Product TeamThe Hiring team aims to win the market for pre-series B talent. We want to be the first call for top talent and top companies looking for a new opportunity or looking to hire.
The Hiring Product team is the product arm of the Hiring org. We currently operate a Talent Marketplace ("Talent Hub") with directories of Talent and Opportunities, a two job boards (one visible only to On Deck Fellows, and another visible at jobs.beondeck.com), and leanhire.com. Our primary offering is Talent Hub.

Who you are:

  • High output + execution hustle — You embrace the generalist mindset and slot in wherever necessary. You are highly resourceful, an eager learner, and thrive in a scrappy and often chaotic environment.
  • Next-level customer supporter — You have experience in supporting and serving customers — bonus points if in a community-based experience/product. You deeply understand how to problem solve and provide value to customers in this setting.
  • Frontline community-builder – You love supporting and connecting people, and you rarely run out of energy for another Zoom chat or Slack message to learn about someone and their experience.
  • Creative "spirit of service" – You think first how you can serve others and are always seeking opportunities to support Fellows. Your default setting is to get creative, and you’re often the source of pleasant surprises to those around you.
  • Meticulously detail-oriented – You naturally take on ownership, have an eagerness to dive into the nitty-gritty, and pride yourself on not letting anything fall through the cracks.
  • Open to a culture of feedback – As a young and growing team, you'll be an essential part of building culture. This currently includes regular opportunities to give and receive feedback.

What you will do:

  • Transform big vision into execution – you can expect to do a little bit of everything: creating no-code product infrastructure, working with top talent to support their job searches and refine their Talent Profiles, build bridges with On Deck's various programs (more on these below). You'll also wear many other hats, thoughtfully balancing resourceful scrappiness with thoughtful planning and meticulous attention-to-detail.
  • Create no-code product infrastructure – A lot of our product infrastructure is built in no-code using tools like Integromat and Zapier. You'd be the master of the Hiring Product team's no-code stack.
  • Support top talent – Work with vetted talent on our Talent Marketplace to improve their Talent Profiles, connect them with relevant opportunities, and own their relationships with our product.
  • Build bridges across On Deck – Hiring Products also aims to create value for On Deck Fellows. You would be a primary point of contact between the Hiring Product team and some of On Deck's program teams.
  • Nurture a healthy and happy culture – you'll contribute to a cross-functional environment of trust, support, and innovation.
  • Roll up your sleeves on a moment's notice – you'll sweat the details alongside your team, whether in slides, Slack, Miro, Figma, or Integromat.

Why you might be excited:

  • You care about helping people. The Hiring team is directly improving people's lives by helping them (1) find new jobs and opportunities, or (2) find amazing teammates.
  • We’re tackling a big problem with even bigger potential. Participants in our existing Fellowships say great things about us.
  • You’ll be able to work remotely and (mostly) set your own schedule. On Deck was a remote-first team even before COVID, so we know what makes for a great remote environment.
  • You'll have a lot of flexibility in your role, and will be able to help define what our operations infrastructure looks like going forward.
  • We're backed by a who’s who of the biggest names in the venture investing world, including Village Global, Keith Rabois, Balaji Srinivasan, Bloomberg Beta, and so many more. (Read more about our Series A in this memo)

Why you *might* not be excited about us:

  • We are a young company with about 200 people, so if you like more established companies, this role isn’t for you. You'll help create our company's culture.
  • We're an early-stage startup. Projects and priorities are likely to shift.
  • Everyone on the team is extremely mission-driven, and works incredibly hard to push towards our lofty ambitions. Most people won’t be cut out for it.
  • You should be comfortable with just a dash of chaos. This is not the kind of job where you show up and we tell you exactly what to do every day.
  • On Deck is an unabashedly pro-startup, pro-tech organization. If that’s not your thing, this isn’t the place for you.
CompensationThis role comes with a competitive salary, stock options, you can take any PTO you need, anytime you need, health and wellness stipend, SaaS product stipend, Macbook, weekly team lunch, and employee benefits including generous healthcare.
LocationOur team works remotely, and we are excited about candidates globally.  Please note that our team works on GMT-7 PST-friendly hours, so your location will affect your work hours, which may be difficult from Europe or Asia.
You would start as soon as possible.
Equal Opportunity EmployerOn Deck is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, and business need. We strongly encourage applications who are members of underrepresented communities to apply.
On Deck is a fully distributed team and everyone works remotely. As such, we are unable to assist with visa or work authorization support. By applying you are representing that you are legally authorized to work in your country of residence. If you are hired, you will be required to provide documentation of your identity and eligibility for employment in your country of residence during the hiring process.
If you were to join On Deck, we'd want you to love it. We also know that it can be hard to tell from the outside looking in whether that would be the case for you. So, we challenged ourselves to develop an honest set of reasons someone wouldn't want to join our company. We hope it helps you make an informed decision about whether On Deck is a place you'd love to work. In summary, On Deck may not be the place for you if:
• Another company's mission gets you way more fired up.• You want a 9-5 job.• You do your best work in highly-structured, steady-paced, and meticulously-planned environments.• You like finding and poking holes more than you like filling them.• You see differences as divisions • You believe that something has to be exclusive for it to be cool You can read the details of why On Deck may not be the company for you on our Non-Values page.
Job region(s): Worldwide/Anywhere
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