QA Manager

Remote - United States

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WHO WE ARE:Tealium is the trusted leader in the customer data industry. We believe unified customer data is an organization’s most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time, and drive more profitable interactions across all touchpoints. Tealium’s Customer Data Platform (CDP) enables you to connect your data so you can connect with your customers.
Founded in 2008, Tealium’s patented and award-winning solutions are used by over 1,000 of the world's most innovative brands, including Sony, Providence St. Joseph Health, Cambria Health, T-Mobile, Hulu, Uber, Facebook, Expedia, Hyatt, Barcelo Hotel Group, Sportsbet, Utah Jazz, American Airlines, The Gap, Orange, and many others.
We are a growing software engineering team, with front end, back end engineers, QA test engineers, data scientists, architects and data engineers, building a complex cloud-based event driven system that handles billions of events a day. As a QA Automation Engineering Manager, leading this team, you will be working with a variety of engineers, product managers and scrum masters to help with the entire QA process, testing tools and personnel. The successful candidate will be highly customer focused, obsessed with quality, with a proven record of working effectively across functional organizations. Strong hands on manager with good technical experience and the ability to drive against a high level test strategy and automation based on a data driven quality approach. The manager will be a strong quality advocate with a good planning and optimization mindset.
In this role you will:Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.Interface between design, engineering, and product as well as the general QA support.Provide direction and training of personnel to ensure awareness of quality procedures and specific responsibilities needed.Coordinate and audit quality issues between the design, engineering, and product.Work with business and development teams to understand product vision and requirements.Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding.Understand how all elements of the system software ecosystem work together and develop test driven QA approach with automation that fit the overall strategy.Be responsible for development of test strategies and creation of appropriate automation test harnesses.Participate in the development and execution of test plans and monitor and report on test execution.Work with a team of quality engineering professionals , SDETs to ensure the highest quality product delivery.

WHAT YOU BRING TO TEALIUM

  • 5+ years of experience in QA Automation for Event Driven systems
  • 2+ years of experience working as a Quality Assurance Manager
  • Experience with creating large testing datasets
  • Experience in automation testing - both front end,  back end, functional, end to end and performance testing
  • Experience with CodeCeptJS or equivalent (Selenium), JUnit, TestNG
  • Strong communication skills - both written and oral.
  • Comfortable communicating cross-functionally and across management levels in formal and informal settings.
  • Strong organizational skills, ability to track multiple test executions simultaneously and to be able to synthesize the results.
  • People management skills with a proven ability to hire and grow talented programmatic and user-level personnel.
  • Experience working closely with development and business teams to communicate problem impacts
  • Understands the agile development methodologies with continuous integration, developing automation and test driven development with 5+ yrs of experience in test automation.
  • Experience validating high quality consumer facing applications on embedded communications platforms
  • Shows creativity and initiative to improve product test coverage and effectiveness
WHY YOU WANT TO WORK HERE: The highly relevant and differentiated positioning of Tealium and our Customer Data Platform (CDP) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of >90%. When our customers are happy, we’re happy.
Our corporate HQ is located in sunny San Diego, just minutes from the beach and surrounded by beautiful hiking trails and the renowned Torrey Pines golf course. Our location is just one of the many perks we enjoy; At Tealium we dress casually (but professional), enjoy a flexible paid time off policy, rich benefit plans, company holidays, 401(K) match, and employee Stock Options - just to name a few. If you are interested in being a part of Team Teal, we’d love to hear from you!
TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic.  TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
Job region(s): North America
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