Market Intelligence Specialist (Contract)

Remote or Head Office

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PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:Reporting to the Market Intelligence Manager, the successful candidate will have strong research skills, analytical aptitude, tenacity, ability to learn quickly on the job, work autonomously, and a willingness to jump into PointClickCare’s fast-paced work environment. The role will be responsible for market and competitive analysis on the Acute and Post-Acute markets

What you'll be doing day to day:

  • Maintain a library of competitive analysis for use throughout the company, including feature comparisons, market positioning, vendor differentiators, and pricing models
  • Provide aggregate summaries on win/loss analysis materials
  • Collect data from all customer-facing teams and selected partners on key competitors
  • Collaborate with marketing to assure effective market positioning
  • Work with industry associations to support marketing and sales initiatives
  • Analyses, researches and monitors the markets where PointClickCare operates, the competitive landscape and business environment
  • Fully leverage all market, competitor, and product information to produce objective insights of market drivers, the competitive environment, and promotional and treatment trends with key customer segment types.

Skills and experience we're looking for:

  • Bachelor's degree in a technical or business-oriented discipline preferred
  • Relevant job experience in the SaaS technology industry
  • Proven experience in primary market research and/or competitive intelligence are strong assets
  • Ability to extract, consolidate and analyze data from multiple sources and develop cohesive story for cross functional stakeholders
  • Good knowledge of CI and secondary data sources and syndicated analytics
  • Both analytical aptitude as well as the ability to synthesize and summarize data
  • Strong investigative and research skills
  • Excellent communication and organizational skills
  • Strategic mindset
  • Strong project management skills
  • Effective collaboration and communication skills
Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.
For more information on PointClickCare, please visit us on Glassdoor and LinkedIn #LI-Remote
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
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Job perks/benefits: Startup environment
Job region(s): Europe
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