AWS Customer Solutions Architect (Remote)

United States

Full Time Senior-level / Expert
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Rackspace
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.
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Customer Solutions Architect Job Summary:The Pre-Sales Solution Architect will build a professional relationship with enterprise customers, acting as their trusted advisor and helping them with decisions related to strategic and technical direction for migration and transformation initiatives.      Job Description:* Develop deep professional relationships with clients and act as a trusted technical advisor for client executives. * Act as an AWS and technology evangelist, providing vision and inspiring customers throughout their journey. * Educate businesses on ways cloud technologies can drive innovation, challenge traditional views and perspectives limiting organizational transformation, and provide high-level visionary and “art of the possible” consulting for executives and other high-level leaders within your assigned accounts. * From time to time, assemble teams of Subject Matter Experts (SMEs) from the delivery teams, to deliver deeper education to customers and demonstrate both internal and AWS capabilities. * Help develop business cases and roadmaps for cloud adoption, migration, transformation and innovation initiatives, advise clients on costs and support budget planning activities. * Write formal project proposals and statements of work that capture the customer’s requirements, propose solutions that meet their business and technical objectives and estimate the effort required to execute projects aimed at specific goals and target outcomes. * Act as the technical liaison between our customers and our internal teams during the pre-sales process. * Partner with our practice leaders to improve our offerings by understanding the future of technology, market fit, and competition.* Become a thought leader by educating and sharing best practices, building deep relationships with technical leaders, running customer workshops, contributing to publications, white papers, conferences, etc. * Partner with the delivery teams to follow progress on active engagements and proactively manage critical issues that may create risk for the customer.Minimum Requirements*Requires 7+ years solutions engineering experience or specialty domain experience with proven track record. Experience may substitute for the degree requirement at a rate of 3 years experience for 1 year of education*Bachelor's degree in Engineering, Computer Science, Information Systems, or Business required.
Are you a Racker?  Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  
They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do.  
Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  
As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.  
Rackers are valued members of a winning team on an inspiring mission and we want you to come join the Racker family! 
Why work at Rackspace Technology? Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. 
Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. 
Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. 
Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give our time and talent to others. 
Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of our Rackers. 
#LI-Remote #LI-DNI


About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job region(s): North America
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