Director of Engineering, Operations (DC / SF / Remote)

Remote

Full Time Executive-level / Director
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Nava
Nava is a public benefit corporation creating software to improve how our government serves people.
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About NavaOur mission is to partner with government agencies to deliver digital services and infrastructure that makes programs simple, effective, and accessible to all. As a public benefit corporation, our intent is not to win as much work as we can, but to design a portfolio that makes the highest leverage progress against that mission.
About this RoleNava is hiring a Director of Engineering to support the health and impact of the engineering organization. You are a thoughtful and empathetic engineer motivated by providing usable solutions that help people. You're organized, collaborative, and care about both technology and the engineers you'll be leading. You have experience in coordinating across multiple teams with different tech stacks, architectures, and stakeholders.
You have a broad knowledge of modern engineering tools and technology and recognize that each project / problem has its own challenges and technical needs. You have the patience and problem-solving enthusiasm to refactor and integrate with legacy systems and services. Coaching your teams on how to think about a whole system and choose the most impactful improvement and automation will be a large part of your contribution.
Your leadership will help us better serve the people who use government services, the needs of the agencies we work with, and the changes we can make to have a large and lasting impact. Though there may be some opportunities to be hands-on and direct the specific approaches your teams use, your preference should be guiding your teams to make good choices (and follow through on implementing them).
Below are some of the traits of candidates who will likely be successful in this role. If you're excited about this opportunity but don't think you meet all the requirements, apply anyway!

What you'll do

  • Make things go, strive for smoothness in how the team works, and remove the logistical and procedural obstacles that get in the way
  • Build scalable, consistent processes and best practices in collaboration with other Nava practices (Engineering, Design, Delivery, and Product) 
  • Coordinate engineering staffing and hiring with our Delivery Operations, Program Management, and Recruiting teams
  • Ensure the team understands their role in effective operations
  • Collaborate with VP of Engineering and other engineering leaders to meet company objectives, recruit and hire, establish best processes and practices, grow according to the team vision, and represent engineering for Nava
  • Manage a team of 4-8 direct reports across multiple projects
  • Comfortable doing the double duty of engineering leadership and people management with the right balance of compassion and candor
  • Develop and refine equitable practices and cultivate a diverse and effective team, fostering equal opportunity and an inclusive environment for all
  • Seek support from champions within Nava or amongst clients, especially in the digital services and digital transformation space, where there is anticipated resistance to new practices or decisions
  • Provide support for direct reports on any contract (E.g. scrubbing in to help get a project on track, providing direct support if a member on the Engineering team encounters a complex stakeholder management situation in partnership with other program or practice leads)

What we're looking for

  • Interest in improving government services.
  • A skilled practitioner with deep experience in engineering quality, strategy, management, and operations in a fast-growing company, with a bonus for experience within government contracting or professional service firms
  • A proven leader who has experience managing complexity, developing strategy and conducting long-term planningIn-depth experience cultivating strong relationships with external stakeholders and partners
  • 10+ years of engineering experience
  • 5+ years of direct people management experience and/or team leadershipAn adaptive, empathetic, collaborative leadership mindset 
  • Excellent organizational skills and effective presentation skills
  • Excellent written and verbal communication


Other requirementsResidency:  - Lived in United States at least 3 years out of the last 5 yearsClearance:  - Able to attain and maintain Public Trust clearance or higher (An active green card or citizenship is required).
Perks working with NAVA - 20 days of PTO accrued, 13 days paid federal holidays, 5 floating holidays, unlimited sick leave.  - NAVA covers 90% of medical premiums and 100% of vision and dental premiums for their employees. - 16 weeks of fully paid parental leave and weekly meal deliveries during leave. - 401k contributions match at 4% of your salary.  - Flexible work arrangements. - $1000 new home office set up budget and monthly phone allowance.  - $2,000 annual tuition and professional development budget.  - Equity stock options. - Employee referral program. - Short and Long-Term Disability Insurance. - Life and Accidental Death.  - Diverse, inclusive, highly collaborative, and vibrant culture fostering remote work! 
LocationRemote or from one of Nava’s offices in DC or SF.Remote work locations: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Virginia, Washington. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
We're a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.
Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.  
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.


Job region(s): Worldwide/Anywhere
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