Director of GTM Business Systems

Remote

Full Time Executive-level / Director
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Vendr
Vendr’s SaaS procurement services enable the world’s fastest-growing companies to revolutionize the way they buy, renew, and save on software.
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About VendrVendr is forever changing how companies buy and renew SaaS. With over $550+ million in SaaS purchases across 1,200+ suppliers, the Vendr SaaS buying platform enables the world’s fastest-growing companies to purchase SaaS, without friction and at a fair price. Headquartered in Boston with a second location in Charleston and over 130+ employees, we are building a team that can take us to the future state of frictionless buying. Some customers include HubSpot, The Washington Post, and DraftKings.
In March 2021 we announced that we raised $60 million at a $600 million valuation for our Series A, backed by Tiger Global (2021), Craft Ventures (David Sacks), Sound Ventures (Ashton Kutcher & Guy Oseary), Y Combinator, and others.
Since 2018, we have:- Managed $550M+ in software spend- Saved $99M+ for our customers- Given our customers thousands of hours back to focus on the important parts of their job
And we’re just getting started. This is your chance to join as we enter hyper-growth and make a massive impact, forever changing the way people buy and sell B2B SaaS. 

The Director of GTM Business Systems will collaborate cross-functionally within the Operations department and with key stakeholders across Marketing, Sales, CS, and GTM teams. This individual will own the overall strategy, vision, evaluation, selection and procurement of the GTM tech stack including managing, maintaining, enhancing and developing existing systems. Additionally they will plan for, evaluate, and execute new technology solutions that enable scalability and revenue growth. This role will report directly to the VP, Operations and join as one of the first GTM Business Systems team members. They will also have one direct report to start with and the opportunity to build, grow and scale a team of business systems SMEs.

What you'll do:

  • Lead the GTM Business Systems function
  • Recruit, hire and train a team of business systems analyst, system admins, solutions architects, developers and engineers 
  • Conduct central management across all GTM systems to ensure alignment of features and integrations
  • Own the technology roadmap and GTM Technology architecture & infrastructure strategy as well as maintenance and governance of all systems and data in respective systems 
  • Manage stakeholder requests and prioritization of system-impacting work and project requests 
  • Perform configuration, maintenance, and upgrades of existing technologies
  • Research followed by evaluation, implementation and integration of new technologies 
  • Continuously learn and increase education about new features and releases of all tech stack
  • Partner with Product, Engineering and BI on new and existing integrations with GTM tech stack
  • Work with business and operations stakeholders to understand business requirements/details and needs and advise, propose, design, and build technical solutions : gather requirements, create user stories, build acceptance tests, effectively ship enhancements, new features, and functionality
  • Translate business requirements into technical requirements and solutions and vice versa
  • Design, build, test, deploy solutions and provide post-deploy support
  • Ensure proper collection and data consistency 
  • Maintain data quality, integrity and cleanliness
  • Perform data maintenance including deduplication and normalization
  • Partner with Product, Engineering and BI to ensure GTM systems integrate seamlessly with Vendr Admin/Product

What we need:

  • 7-9 years of business systems / technical systems experience, ideally within a SaaS company 
  • Experience with managing and developing in Salesforce (Sales and Service Cloud) and HubSpot (Marketing Automation & Website optimization) 
  • Experience with different Marketing, Sales and CS systems (i.e. Gong.io, Outreach, LeanData, LeadIQ, Clari, Xactly, Clearbit, ZoomInfo, Scratchpad, etc.)
  • Nice to have: Experience with data visualization tools (i.e. Looker, Tableau, Anaplan, etc.) 
  • Nice to have: Knowledge of working with project management and productivity tools (i.e. Monday.com, Asana, Confluence, Coda, Airtable) 
  • Proficiency with Microsoft Excel/Google Sheets, PowerPoint/Google Slides /Pitch  
  • Good written and verbal communication and presentation skills
  • Exceptional interpersonal skills: ability to develop and maintain strong relationships with stakeholders 
  • Stakeholder management and expectation setting
  • Strategic, technical thinking with strong business acumen
  • Passion for solving complex problems
  • Demonstrated success in delivering results working x-functionally 
  • Strong work ethic with a “get stuff done” mentality 
  • Problem solver, strong attention to detail, and extremely organized 
  • Self-starter and quick learner with the ability to work independently
  • Flexible, agile and adaptable: used to wearing multiple-hats  
  • Ability to navigate ambiguity, prioritize and manage multiple projects
  • Experience working in a fast pace environment
Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Job perks/benefits: Flex hours Startup environment
Job region(s): Worldwide/Anywhere
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