Sr. Manager of Product Operations (Remote)


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Build the software procurement process you’ve always dreamed of. We’ll handle as little or as much of the buying as you need, from discovery to renewal management, with data-backed insights and a small army of expert buyers.
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About VendrVendr is forever changing how companies buy and renew SaaS. With over $550+ million in SaaS purchases across 1,200+ suppliers, the Vendr SaaS buying platform enables the world’s fastest-growing companies to purchase SaaS, without friction and at a fair price. Headquartered in Boston with a second location in Charleston and over 130+ employees, we are building a team that can take us to the future state of frictionless buying. Some customers include HubSpot, The Washington Post, and DraftKings.
In March 2021 we announced that we raised $60 million at a $600 million valuation for our Series A, backed by Tiger Global (2021), Craft Ventures (David Sacks), Sound Ventures (Ashton Kutcher & Guy Oseary), Y Combinator, and others.
Since 2018, we have:- Managed $550M+ in software spend- Saved $99M+ for our customers- Given our customers thousands of hours back to focus on the important parts of their job
And we’re just getting started. This is your chance to join as we enter hyper-growth and make a massive impact, forever changing the way people buy and sell B2B SaaS. 

We're looking for a unique product operator who is interested in solving complex problems for our customers & internal teams with a team of product experts using low or no-code solutions. You’ll also help centralize customer feedback, build and streamline our product processes, and have your team partner deeply with product & design to build a roadmap of opportunities that should be pursued. Please note, our headquarters are located in Boston and Charleston but this role can be remote.

What you'll do:

  • Lead a team of 6 highly motivated product experts hungry to learn and prototype low or no-code solutions to hard problems, with the intention to productize. 
  • Hire, mentor, and grow the careers of our Product Ops team, and build a strong culture of excellence.
  • Streamline the customer feedback process, distillation of themes and connect it to day-to-day opportunities that the Product team should pursue. 
  • Lead the implementation and drive adoption of large scale process updates for the product team
  • Own communication of product team frameworks/processes to other departments like Marketing, Support, Sales and Customer Success as needed
  • Work directly with product, design & engineering leaders in the organization to drive efficiency in overall product team processes

What we need:

  • Has 3+ years of management experience
  • Has 5+ years of Product Management experience
  • Understands how products get built; ideally has coached or mentored others in PM
  • Has experience with No-Code platforms (Airtable, Coda, Workato, Hightouch) 
  • Loves creating efficiencies and streamlined processes
  • Empathetic manager who wants to help team members grow and learn new skills across the business
If you’re interested in joining our growing team, we'd love to chat. Please connect with us by applying to this posting and including your resume.
Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Tags: B2B Customer feedback HubSpot Mentor Product management SaaS

Region: Worldwide/Anywhere
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