Professional Services Consultant / Solutions Architect - USA

Los Altos, CA (Potential for Remote U.S.)

Full Time Senior-level / Expert
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Contrast Security
Unify security and development teams with one DevSecOps platform across the entire SDLC that increases accuracy, improves developer productivity, and scales for comprehensive software coverage.
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Contrast Security named to Inc.'s “Best Workplaces of 2020”
Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development, to operations, to production.
About the PositionContrast Professional Services is on a mission to make modern software applications secure. We work closely with Security and Development teams around the world, applying our expertise with the Contrast Application Security Platform to secure the complete software development life cycle.
Our team is searching for application security professionals who have a passion for their work and are motivated to see customers wildly successful with the Contrast platform. The ideal candidate enjoys both solving complex, technical problems and making personal connections that strengthen our relationships with Customers. 
As part of the broader Contrast Customer Success organization, you’ll link technical strategy to business value and a rewarding day at the office means you’ve solved some real-world problems leveraging your product expertise, technical acumen, and a clear understanding of what the customer is trying to achieve.
This position is US-based and we would like to hire someone at or near one of these locations Bay Area, Los Angeles, Seattle, DC, New York or Boston.
What You Can ExpectYou’ll play a critical role during a time of significant company and team growth. During the first month, you’ll dive into the Contrast platform and learn an exciting technology that changes for the better how software development teams secure their code. You’ll be immersed in DevSecOps and understand what “Shift Left” means. Within 3 months, you’ll be engaging directly with Contrast customers, from Fortune 100 to technology leaders and ISV’s, to help implement security programs and solve complex organizational and technical challenges.
To succeed, you’ll need to be extremely adept at analyzing existing customer processes, defining the ideal end state and helping the customer evolve their processes to this desired end state.  The position requires a deep understanding of a DevOps-oriented SDLC and the ability to evangelize how Contrast products can fit into that process, as well as performing the necessary integrations to fully automate security testing.

Responsibilities

  • Plan and deploy Contrast technology throughout the customer’s SDLC; which involves installation, configuration, and custom development to ensure optimal results
  • Provide expert guidance and ensure customers are rapidly adopting Contrast products
  • Troubleshoot complex customer issues
  • Conduct strategic and operational reviews to communicate Contrast value to the customer as well as to evaluate future needs and direction
  • Collaborate with Product Management on new features and product design that will further adoption and implementation success
  • Build long term customer relationships by serving as a trusted advisor

Qualifications

  • You’re a security expert or eager to become one
  • You want to love where you work and Contrast’s core values matter to you
  • You have:
  • 5+ years of experience delivering professional services or technical account management for a security technology and/or DevOps solution vendor
  • Demonstrated history of helping customers transform their operational processes to leverage new technologies
  • Demonstrated ability to be a hands-on technical expert, whether as a software engineer, DevOps guru, root administrator, or ethical hacker 
  • Enthusiastic, positive demeanor and customer first mindset
  • Can travel 50% to customer sites (post pandemic)
  • Bachelor’s degree or higher: preference for computer science and mathematics degrees

  • We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

What We Offer

  • Competitive compensation
  • Medical, dental, and vision benefits
  • 401 (k)
  • Flexible paid time off
#LI-132606351 #LI-remote
We are changing the world of software security. Do it with us.  We believe in what we do and are passionate about helping our customers secure their business.If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.
Contrast Security is committed to a diverse and inclusive workplace. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations.
By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.* We could support remote work in most states except Colorado.
Recruitment Agencies: Although we value the services you provide, at this time we are not accepting resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job region(s): North America
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