Director of Sales

Remote - USA

Full Time Executive-level / Director
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ModSquad
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally.
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We are looking for an experienced sales dynamo to join our team as a Director of Sales. This position reports to the VP of Sales with responsibility for sales to global brands, emerging startups, and their agencies. You will have the ability to quickly understand the client’s business and demonstrate the value of our offering. You will be an ace at prospecting; willing to conduct cold calls and mine established contacts to aggressively foster our growth. You enjoy owning the end-to-end sales process, can juggle many sales tasks at the same time, are technically savvy, and preferably experienced in Salesforce.com. The company has operation centers in Austin, Northern California, Northern Ireland, and Costa Rica with business operations in San Francisco, New York, and London. Most of the ModSquad team works remotely, and this position will also be remote with a preference for those located in the United States.
Hours:Standard business hours; more as needed
Preference:Located in Mountain or Central time zone

Key responsibilities:

  • Cultivate and develop new business relationships and serve as a trusted business consultant to senior decision-makers
  • Assume a lead role in managing sales opportunities and customer negotiations in your region
  • Identify proficient sales strategies and tactics for generating leads and closing business (it's all about MRR!)
  • Develop strong relationships with key strategic partners and, when appropriate, orchestrate the sales process through channel partners
  • Assist the marketing team to help you best target regional prospects

Desired Skills and Experience:

  • University degree in business, marketing, technology or related field
  • 7+ years of consultative or value-add sales experience, with a background in closing recurring services such as customer support, moderation, community management, and social media management.  
  • Ability to close, manage, and grow multiple deals each month
  • Excellent sales organizational and communications skills; experience working in Salesforce.com, Zoom, GoToMeeting, and similar online/mobile apps
  • Strong Excel formula skills for revenue and cost modeling is a must
  • Knowledge of the top social and messaging platforms, and customer-service toolsets, and their role in engaging today’s digital customer
  • Great address book of high-level contacts throughout the US
  • Ability to travel as needed
  • A flexible work schedule allowing for regular interactions with customers and ModSquad teammates in time zones around the world
  • Ability to collaborate and strategize on complex issues with the team
About ModSquad:ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
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Job perks/benefits: Flex hours Startup environment
Job region(s): North America
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