Senior Product Manager, APAC Market Air Supply

Remote

Full Time Senior-level / Expert
Hopper logo
Hopper
Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.
Apply now Apply later

Minimum qualifications• 4+ years of proven success in product, technical, or operational role, preferably in startup and/or high-growth environments• Extensive experience working cross-functionally with technical and commercial teams to build programs that meet and exceed expectations• Technical fluency to work effectively with engineers to assess, integrate, and manage third-party APIs, especially NDCs, direct connections, GDSs, or other content aggregation providers• Experience finding innovative solutions for real-world user problems, aligned with the business needs of a rapidly scaling organization• Excellent writing skills to construct compelling business cases both in-person and in-writing
Preferred qualifications• Experience in travel industries in APAC countries such as Singapore, Thailand, Philippines and Australia• Experience in travel-related companies (Travel tech, OTA, TMC, GDS, airline, etc)• Experience originating and leading connectivity, supply, or procurement programs for online travel agencies (OTAs) or other online marketplaces• Familiarity with IATA’s New Distribution Capability (NDC) standard program and other emerging technologies in the travel sector• Understanding of end-to-end online travel agency (OTA) workflows from shopping through servicing• Fluency with GDS, CRS, PSS, or other airline and travel industry systems, especially Sabre, Travelport, Amadeus, NDC, ARC, IATA, and BSPs• Highly proficient analytics skills and SQL knowledge to self-serve data questions and draw accurate conclusions to adjust strategy accordingly
About the JobWe’re looking for an experienced product manager to join our internationalization team to support Hopper’s Asia-Pacific (APAC) market expansion.
Despite the challenges of the pandemic, Hopper managed to have triple digit year-over-year revenue growth in 2020. In fact, Hopper is recovering faster than the sector at large and that is driven in large part by the performance of our unique fintech products which offer travelers an unparalleled level of flexibility and control. In 2021, Hopper will enter APAC, the world’s largest regional travel market to extend the success achieved in the North American Market (NAM) and benefit a larger user group.
Product Managers at Hopper are “smart creatives” who obsess over the customer and use data to prove to create best-in-class experiences. The Air Supply Product Manager is responsible for delivering the most compelling air travel inventory for our APAC user base. You will collaborate closely with business development managers, engineers, analysts, customer support, and externally with Hopper’s technology partners such as airlines, Global Distribution Systems, third-party API providers, and more. On any given day — whether you’re surveying customers to better understand their needs, partnering with engineering to scope a feature down to the MVP, or combing through data for new insights — your contribution will be critical to Hopper’s supply competitiveness in APAC.

Responsibilities

  • Learn the ins and outs of Hopper’s air supply ecosystem to be able to identify areas of opportunity for improvement in both breadth and depth of APAC air supply
  • Make data-driven decisions to shape Hopper’s multi-sourcing supply strategy for APAC air business
  • Lead, create and launch product offerings in the air business to deliver the best price, selection, convenience and flexibility in APAC
  • Manage the product roadmap from inception through implementation — gather requirements, define KPIs, prepare return-on-investment analysis with short- and long-term revenue projections, partner with designers to create best-in-class user experiences, and establish delivery timelines and prioritization with engineering
  • Own the product outcomes and track impact to the supply-related KPIs such as MOB (Meet-or-Beat) rates and RPT
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users
  • Investigate, specify, and coordinate the implementation of supply enhancements
  • Provide accessible subject matter expertise on airline distribution technologies within and across teams whose products interact with air supply
  • Resourcefully troubleshoot and escalate issues that arise from internal bugs and third-party changes and outages
  • Create documentation, continuously-updated project tracking, and transparent resources for teams and stakeholders to easily self-serve information for the connectivity program

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has seen its valuation more than double since early 2020, reflecting the strength of our mobile-only marketplace and the value customers are deriving from our proprietary suite of fintech offerings. 
Here are just a few stats that demonstrate our recent growth:
- Hopper’s valuation is now over $3.5B, reflecting the strength of its mobile-only marketplace and value customers are deriving from the company’s proprietary suite of fintech offerings.
- Based on its current run rate, Hopper is pacing towards 330% revenue growth compared to last year, and it has already surpassed its pre-pandemic revenue peak from Q1 2020 by over 100%.
- Hopper has over 60 million downloads, consistently ranks as one of the most downloaded travel apps, and now has a larger air travel market share in North America than it did before the pandemic (source: MIDT). 
- The company is on track to surpass $1.5 billion in travel sales this year, with 40% coming from the hotel and car rental categories. 
- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent 50% of its revenue. 
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel fintech. The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!
Job region(s): Worldwide/Anywhere
Job stats:  1  0  0
  • Share this job via
  • or

Explore more Remote Work and WFH career opportunities