Solution Engineer, PreSales

Remote

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Ironclad
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Ironclad is the #1 contract lifecycle management platform for innovative companies. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. The company was named one of the 20 Rising Stars on the Forbes 2019 Cloud 100 list, and is backed by leading investors like Accel, Y Combinator, Sequoia, and Bond. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
You'll be joining a growing and well-funded team coming from places like Palantir, Box, DocuSign, Salesforce, and Harvard Law. This is a chance to bring a two-thousand-year-old profession into the digital age, ship a product to paying users that can’t live without it and help write the sales playbook for the next billion-dollar vertical.
The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process. We are looking for a technical expert who can “own” the solutioning part of an evaluation cycle and deliver outstanding demonstrations to prospective customers. Whether you are at the beginner or advanced level, we hire based on skills/experience and are open to hiring at all levels for the right candidate.

Requirements, you must be:

  • Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.
  • Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.
  • Technically proficient: You have an understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. You can configure software to facilitate business processes. You can write JSON, XML and use public APIs to build connected demos or use middleware.
  • Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.
  • Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.
  • Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.

Responsibilities:

  • Listen to prospective customers, understand their needs and develop solutions on the Ironclad platform that deliver value.
  • Present tailored demonstrations to meet prospective customers' needs. 
  • Advise prospective customers on business process best practices for contract lifecycle management.
  • Lead guided trials (pilots) to help prospective customers understand the value of Ironclad before buying licenses.
  • Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.
  • Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job region(s): Worldwide/Anywhere
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