Lead Creative Designer

Remote, United States

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Who We Are:
Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 
Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.
Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role:
The Lead Creative Designer will work closely alongside the marketing team to translate business and marketing needs into strong and impactful designs that clearly communicate Sendoso’s value. You will be responsible for further stewarding, protecting, and executing the look and feel of the Sendoso visual brand narrative as it relates to design identity, campaign creation, etc. You’ll contribute to a scalable, defensible visual language that is undeniably Sendoso and aligns with our brand visual, messaging, design principles, and core values. Notably, Sendoso is rebranding and will debut the new look (as well as a totally new website!) in January 2022—this creates a tremendous opportunity to pave the way for our new expression. This role can be based in any time zone, but you would need to be reliably available from ~8:00am–12:00pm Pacific Time for regular team meetings.

Who You Are:

  • You have no ego but a high standard of excellence and efficiency in your work.
  • You’re able to defend your decisions but don’t get precious about them.
  • You obsess over the details, though know how to optimize for speed through systems and scalable design.
  • You don’t just design or communicate, you tell stories and think in journeys.
  • You thrive off feedback and are always asking how you can improve your design and design process. 
  • You easily form a point of view with whatever project you’re designing for.
  • You have strong analytical skills, excellent communication skills, and the ability to handle multiple projects in a fast-paced environment.
  • You love to collaborate, both with creatives and non-creatives.
  • You’re able to communicate with and work closely with non-creatives.

What You’ll Do:

  • Collaborate closely with the Art Director, Marketing Design team, future Creative Director, marketers, dev, and vendors.
  • Define and design Sendoso-branded experiences that are human, approachable, inclusive, and informed.
  • Explore, evolve, and define the new Sendoso brand.
  • Conceptualize digital marketing content, including creating templates for marketing collateral (landing pages, case studies, eBooks, one-pagers, promotional images, social media, event collateral etc.) and designing full marketing campaigns. 
  • Work on a wide range of projects from campaigns to packaging to presentation decks to web pages.
  • Once campaigns are concepted, work with the Production Artist and rest of the design team to produce at scale for whatever assets are necessary.
  • Deliver design assets for print production and work closely with vendors to produce direct mail, print brochures, event collateral, and more. 
  • Explore and support web animation as we dive deeper into a website overhaul.
  • Clearly articulate your design decisions and embrace constructive criticism as part of the design process, and a tight-knit team. 
  • Create organized systems and processes that can be easily replicated in the future for a different application or campaign.
  • Image retouching, clipping paths, and additional image manipulation
  • Ensure that brand and design elements are consistently applied.
  • Maintain design libraries, style guides, and templates.


  • 5–7+ years of professional creative design experience 
  • Exceptional portfolio featuring detailed design work, including examples of concept and applying insights, web pages, asset production 
  • A command of visual and communication design principles including typography, iconography, photography, and grid systems.
  • Highly skilled in Figma, Photoshop, Illustrator, InDesign, presentation platforms (Google Slides, PPT, Keynote, etc.) and other design tools. 
  • Knowledge of pre-press.
  • Knowledge of preparing files for web development.
  • Strong analytical, communication, and organizational skills. 
  • The ability to work with cross-functional partners in the marketing, buyer-experience, and product design organizations.
  • Understanding and proven experience working with style sheets, color concepts, master pages, libraries, etc.

Bonus Points If You...

  • Have ever gone through a rebrand
  • Have web animation skills 
  • Have packaging knowledge
  • Have experience with a rebrand and change management 

What We Believe:

  • Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.
  • One Team! Everyone belongs here, and weather it is your first day or you’re the CEO, your voice and ideas matter to us 
  • Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 
  • Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections. 

What You’ll Love:

  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Employer-paid membership to One Medical
  • Volunteer Time Off 
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs) 
  • Fitness discounts through ClassPass
  • End-to-end family planning discounts through KindBody
  • Discounted pet insurance through PetPlan
  • Free and discounted legal benefits through Rocket Lawyer
  • Financial wellness benefits through SoFi
  • Team Outings 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

  • Catered Lunch & Breakfast
  • Dog Friendly Offices
  • Collaborative Office Space
  • Stocked Kitchen
Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job region(s): North America
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