1st Line Linux Systems Administrator

Remote job

Full Time Entry-level / Junior
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Reliable hosting with a stable network and round-the-clock support, we ensure that your website stays up, stays fast and stays supported.
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Xneelo is a leading web hosting company, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine and India. We see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online. 

We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in the troubleshooting and repairing any issues which occur on our large scale Linux based hosting systems.

Location: Cape Town head office or remote in South Africa

What you’ll do:

  • Troubleshoot Linux systems in response to system alerts

  • Identify trends to enable proactive system improvements

  • Escalate issues to and work alongside Linux admin teams

  • Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue

  • Provide out of business hours support

  • Actively participate in continuous improvement within the team

Skills and Attributes :

  • Excellent troubleshooting & problem solving

  • Methodical and accurate

  • Customer centric (although not customer-facing)

  • Good communicator

  • Linux system troubleshooting skills

  • Shell scripting


Qualifications and Experience:

  • Matric Pass or Equivalent

  • A minimum of 1 year basic Linux System Administration experience including LAMP stack

  • Willingness to work shifts

  • Advantageous: Helpdesk or technical support experience

At xneelo, our sincere desire is that our team members are inspired by their success and able to operate with a high level of discretion and autonomy guided by our principles and values. We hope this appeals to you and look forward to hearing from you.
Job region(s): Worldwide/Anywhere
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