Senior Salesforce Developer

Remote, United States

Full Time Senior-level / Expert
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Medallia Experience Cloud is a customer feedback management software platform that empowers every employee to improve the customer experience.
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Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Medallia is looking for a Senior Salesforce Developer that wants to join a small and dynamic  team. The position is for an experienced Salesforce developer who is willing to create new and complicated features in Salesforce with a fresh and creative point of view. It's for someone who can appreciate elegant code and enjoy the beauty of well-written features.

The role:

  • We are looking for a Senior Salesforce Engineer to join our team remotely in the United States.
  • This developer will help us build, deploy, manage and maintain Medallia’s managed packages for Salesforce.
  • You will solve challenging technical problems, own your services end-to-end and help take our SaaS platform to the next level.
  • Have experience with developer toolkit - Apex, VisualForce, IDE, Lightning Web Components, Web Services/SOA & Metadata APIs.
  • Familiarity with Services Oriented Design Principles (SOA) and Web Services.
  • Your work will connect the world's leading businesses to their customers by helping them understand the experience their customers are facing and how to improve their products.
  • You will be responsible for the code quality, health and the stability of production systems.
  • You will collaborate with Product and Design/UX teams to build innovative new features and products for the Customer Experience space.
  • You will be a mentor and guide to other junior and mid level developers.


  • 5+ years software development experience on product engineering teams.
  • Strong experience with code quality best practices and implementing testing architectures and modularization on large codebases.
  • Strong lead/mentor skills with a “can do” attitude.
  • 5+ years experience in various Salesforce components and manage/maintain packages.
  • Experience working with source control and continuous integration, designing APIs and integrationImplement and maintain Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rules.
  • Passionate about technology, enjoys solving complex problems and learning new technologies.
  • Able to lead projects independently from start to finish.

Preferred Qualifications

  • Experience with Java, Web Services and SQLExperience with AWS or other IaaS.
  • Experience in container technologies, such as Docker.
  • Ideally with container orchestration such as Kubernetes or Mesos.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
Job perks/benefits: Career development
Job region(s): North America
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