Senior Product Manager - Core Platform

Remote, United States

Full Time Senior-level / Expert
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Sendoso
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Who We Are:
Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 
Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.
Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role:
You will be a leader on the Product Platform team, which builds services and user experiences so customers can effectively manage their Sendoso account. In this role, you will be responsible for defining the roadmap and driving execution for portions of the Platform Product. You will also help mentor less experienced product managers within the team. This role reports to the Director of Product, Platform.

Who You Are:

  • Empathetic with users and motivated to solve their biggest problems
  • Passionate about pushing through obstacles to achieve high impact results
  • Obsessed with creating clarity out of ambiguity
  • An analytical problem solver, driven by data
  • A proactive team player who can work across domains to complete projects

What You’ll Work On:

  • Owning a feature gating strategy that drives upsell and empowers other teams
  • Creating a user roles and permissions system that empowers companies without bogging them down in endless permissions matrixes
  • Driving a roadmap that supports international expansion
  • Improving adoption while increasing security through SSO, 2FA, and MFA strategies 
  • Working directly with customers and executives to define a roadmap for your product area
  • Translating the upcoming product roadmap into clear requirements
  • Collaborating with design and engineering teams to execute on the product roadmap
  • Coordinating with CX and Marketing to launch new features, monitor their adoption and iterate on customer feedback and data insights

Experience

  • 4+ years of product management experience
  • Produced clear and concise product roadmaps and requirement specifications
  • Driven results through cross-functional collaboration - design, engineering, marketing, partnerships, and creative teams
  • Defined and measured success of features launched to optimize revenue and conversion

Bonus Points If You Have...

  • A technical background
  • Experience leading other PMs, even if it’s informal
  • Experience on a platform product team, specifically in the domains of User Management, Permissions, Security, Single Sign-on, or Multi-product Administration

What You'll Love:

  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Volunteer Time Off 
  • Birthday Time Off
  • Catered Lunch & Breakfasts 
  • Team Outings
  • Dog-Friendly Offices
  • Collaborative Office Space
  • ClassPass Membership Program 
  • Fully-Stocked Kitchen 
Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job region(s): North America
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