Senior Manager, Billing Systems (Remote)

United States

Full Time Senior-level / Expert
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Our 3D cameras and virtual tour software platform help you digitize your building, automatically create 3D tours, 4K print quality photos, schematic floor plans, OBJ files, point clouds, videos, and more.
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Matterport is leading the digital transformation of the built world.  Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible.  Millions of buildings in more than 150 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. We’re excited to announce that Matterport is now publicly listed on NASDAQ. It’s an exciting time to join us! Visit our Matterport Comparably Profile to learn more about working at Matterport and the awards we have won!

Matterport is a remote workplace with headquarters in Sunnyvale, CA. This position can be based remotely in the United States #LI-Remote
About the Role:
Matterport is looking to hire a Billing Systems Manager.  The role will be the functional owner and SME of Merchant and Partner Billing Systems.  This position will be responsible for evaluating current capabilities of merchant and partner billing systems and developing requirements for any gaps and future needs.   The position can be remote while our headquarters are in Sunnyvale, California and reports directly to the Director of IT

What you will do:

  • Develop plans with a goal of identifying permanent fixes for billing issues
  • Research and work with cross-functional team to solve day to day billing issues raised by various stakeholders
  • Work with stakeholders to develop preventive measures to avoid billing errors 
  • Champion the automation of various billing functions.
  • Hire, develop and mentor a world-class team

Who you are:

  • Bachelor’s Degree in an IT, MIS, related discipline or equivalent
  • 7+ year’s experience in Payments, Financial Services, or Management Consulting with billing, pricing experience
  • Shown experience with Zuora applications preferred
  • Demonstrated ability to take ownership of work, work autonomously with minimal oversight, and be proactive with communications and task prioritization
  • Hands-on experience with configuring systems and troubleshooting issues
  • Understanding of IT and SOX compliance processes, including SDLC and change management
  • Experience with multiple software delivery lifecycle methodologies such as Waterfall and Agile
  • Detailed experience performing detailed gap analysis, and preparing as-is & to-be process documentation
  • Proven experience preparing end-user documentation and conducting end-user training
  • Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple functional/technical teams
  • Ability to think out-of-the-box to find creative solutions
  • Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications
  • Continuously focuses on and develops professional skills and masters new tools/techniques
  • Business and technical aptitude; ability to connect with both business users and technical associates
  • Required technical background and experience to evaluate billing systems and ability to communicate business requirements to functional requirements for engineering
  • Able to work in the details while also being able to step back and see the big picture
  • Be the thought leader in enhancing and optimizing Merchant billing capability
  • Team Player - willingness and desire to be part of a strong team and contribute to a strong culture within and across organizations
  • Problem solver,  looking for ways to create efficiencies and improve processes

  • We want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. If you have what it takes, but don’t necessarily meet every bullet in the job description we encourage you to apply

Perks & Benefits

  • * Comprehensive health plans – 100% of premiums covered for employees. (90% of family   premiums)
  • Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays!
  • * 401k 
  • Company ownership in the form of RSU’s 
  • Continuing Education & Commuter Benefits
  • For more detail visit * Medical and retirement benefits vary by Country 
Belief in Diversity
At Matterport, we don’t just accept differences, we celebrate them and recognize the value they bring to our customers and employees. Matterport is proud to be an equal opportunity workplace and works to create and support diversity at Matterport. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender, identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other category protected by law. We are committed to providing employees with a work environment that provides a sense of inclusion and belonging and is free of discrimination and harassment. We also consider all qualified candidates regardless of criminal histories, consistent with legal requirements.
Matterport is likewise committed to working with and providing reasonable accommodation to all qualified applicants and employees with disabilities in accordance with the American Disabilities Act.
For more information regarding how Matterport collects and uses personal information, please review our Privacy Policies.

For information regarding how Matterport collects and uses personal information, please review our Privacy Policies.
Job region(s): North America
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