Manager, Talent Operations and Programs (remote)

United States

Coalition, Inc. logo
Coalition, Inc.
Coalition offers comprehensive cyber insurance coverage, cybersecurity tools, and 24/7 incident response.
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About Us
Coalition is on a mission to provide security for all. Our cybersecurity and risk management platform brings together insurance, threat intelligence expertise, and cybersecurity tools to help our customers remain resilient to cyber threats. Together we are centered around one goal: harnessing the power of technology with the safety of insurance to provide the first holistic solution to solve cyber risk. 
Our  teams not only work to prevent security failures, but we help organizations mitigate and recover from incidents when they occur. Our approach is catching on. Coalition currently has more than 42,000 customers who have insured over $12 billion of their risk and our distributed team works collaboratively across North America and Europe. 
Founded in 2017, Coalition has experienced tremendous growth by remaining true to our founding values. That’s why we are proud to be  named one of  Inc’s Best Places to Work in 2021. 
Manager, Talent Operations and Programs
Coalition is seeking a Talent Operations professional to help scale our global hiring practices and programs. You will be impactful in driving the core global operational processes for the Talent Acquisition team, ensuring we achieve hiring success by building and delivering processes, tools, and systems to support the recruiting team, hiring managers, and interviewers alike. 
In this role, you will partner closely with the Head of Talent to shape our global talent acquisition strategy and develop and oversee talent programs such as University Relations, DE&I recruitment, and other key initiatives. 
This is an exciting and critical role that will ensure our TA team is set up for the next cycle of company growth, therefore the successful candidate will ideally have experience scaling Talent Operations in a hyper growth environment. If you love TA technology, data and programs, are passionate about building and are willing to get into the details to ensure success, we’d love to hear from you!


  • Manage recruiting related programs and projects aimed at building team member capabilities, delivering a best-in-class candidate experience, and scaling our services for long term global growth
  • Lead talent data collection, management, reporting and analysis
  • Build Coalition’s TA reporting infrastructure, inclusive of creating/tracking key performance metrics, mining them for actionable insights, and ensuring that data is gathered and optimally structured to yield analysis for reports and dashboards
  • Partner with the Head of Talent to define and execute on a D&I recruitment strategy and University hiring program
  • Standardize systems, processes, and tools to drive insights that allow both the TA team and the business to evolve  
  • Partner with our Marketing Team to elevate our employer brand and social media presence on LinkedIn, Glassdoor and other key channels

Skills and Qualifications

  • At least 5+ years of Talent Operations experience 
  • Deep understanding of recruiting systems and platforms and how best to achieve full optimization and adoption; experience with Lever is a plus.
  • Ability to develop systems and processes to support smooth and efficient day-to-day operations
  • Highly analytical with experience developing and refining recruiting-related reporting and analytics
  • Ability to make data-driven strategic recommendations
  • Strong project management skills with the ability to drive complex projects into concise solutions
  • Demonstrated track record of building successful TA programs from the ground up
  • Experience collaborating with cross functional teams to identify scalable solutions and set objectives
  • Possess a collaborative working style, comfortable working independently and cross-functionally in a geographically distributed organization
  • Proficient in Excel and/or Google Sheets and comfortable with pivot tables, basic formulas, and synthesizing insights from data
  • Excellent attention to detail with strong written and verbal communication
  • Team player who loves to be part of--and contribute to-- a growing team
Why Coalition? Our goal is to harness the power of technology with the safety of insurance, to provide the first holistic solution to cyber risk. Coalition's culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership and work for one another. We are always looking for collaborative, inquisitive and dedicated individuals to join our team. Recent press releases:  Best Places to Work 2021
The Most Innovative Fintech Companies in 2021
Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LI-REMOTE
Job perks/benefits: Insurance
Job region(s): North America
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