Product Manager, Platform (Remote Optional)

New York, NY

Petal logo
Petal
Credit cards with cash back at many local businesses, no annual or international fees, high limits, and a mobile app that makes it easy to manage your money, track your spending and automate payments.
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The Petal Mission
Petal’s mission is to bring financial opportunity and innovation to everyone. Our vision of responsible credit for the modern world has us using data to get a clear picture of applicants’ financial abilities and help our users build their credit with our products.
We're pioneering a new approach to credit, enabling applicants to leverage not just their credit history, but also their banking history and other data to establish their creditworthiness even if they are declined at the big banks. Our proprietary Cash Scoring technology takes applicants’ income, spending, and savings into account and is helping traditionally underserved consumers across the United States access honest, simple and responsible credit, even if they’ve never had it before.  
We bring the same ingenuity to Petal Card products. Our simple and intuitive app gives members access to credit score tracking, budgeting tools, subscription management, and automated payment options—everything they need to make financial progress. 
Now more than ever, Americans need help improving their credit safely, responsibly, and affordably. If this sounds like something you’d like to be a part of, apply now, and let’s change this trillion-dollar industry together. 
At Petal, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Petal, we welcome diverse perspectives from people who think rigorously and aren't afraid to challenge assumptions.
The Product Manager, Platform role:
In this new role, you will partner closely with Engineering to build a vision for the technical platforms needed to sustain Petal’s rapid scaling towards our mission. You will create the roadmap for how we get to that vision and drive the prioritization, planning, execution and communication to get us there.
You will be working closely with a team that is focused on creating and maintaining Petal’s rapidly scaling infrastructure and developer tooling. Together you will ensure that our systems are highly available, quickly deployed, and of high quality as we scale to millions of more users.

Key responsibilities:

  • Establish and maintain the right set of measures of success and satisfaction for our Engineering infrastructure. Use and communicate those data insights to inform the work of the team.
  • Collaborate with Engineering and company leadership to establish top-level priorities for Petal’s platform and then prioritize projects accordingly.
  • Work with Engineering to synthesize a product vision and actionable roadmap for Petal’s rapidly scaling infrastructure.
  • Create user stories that clearly describe the infrastructure improvements on the roadmap to facilitate implementation.
  • Define and track timelines for deliverables. Lead complex program management efforts across multiple Engineering teams to roll-out improved tooling across the large and growing team.
  • Communicate best practices in a way that inspires enthusiastic adoption across the organization.
  • Strategically negotiate and manage key infrastructure vendor relationships.

Characteristics of a successful candidate:

  • Technical depth including CI/CD tools, orchestration engines and cloud infrastructure. 
  • Great verbal and written communication. Can convey complex topics with simplicity and clarity in both documentation and meetings.
  • Project management experience leading successful technical projects across multiple teams.
  • Analytical approach to prioritization.
  • Experience successfully evangelizing engineering best practices.

Nice-to-haves:

  • Knowledge of CNCF ecosystem: Kubernetes/Argo, AWS, Github
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Job region(s): North America
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