Data Entry Specialist

Remote/Boston, MA

Full Time Contract
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Ginkgo Bioworks
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Ginkgo Bioworks is a privately held, high-growth and well-funded biotechnology company based in Boston’s Seaport District. Our mission is to make biology easier to engineer. As a world leader in synthetic biology, we leverage our unparalleled data, automation, and scale capabilities in biological engineering to build custom organisms. Our products work across the economy - from custom proteins for plant-based foods, to novel microbes that can replace traditional fertilizer, to living medicines that respond to conditions in a patient’s body.  
In response to the global COVID-19 pandemic, we have launched a new service:  Concentric by Ginkgo. We firmly believe that testing is an essential requirement to re-open the economy as quickly and safely as possible. Concentric is the largest provider of K-12 testing. We currently run state-level K-12 testing programs in several states and some of the nation’s largest school districts.

Responsibilities

  • Support team in data & infrastructure efforts
  • Provide dashboard support for new clients & internal teams
  • Coordinate and troubleshoot data needs for clients & internal teams
  • Escalate in-bound support issues to Reports team as needed
  • Track, summarize and report on data issues & maintain documentation
  • Pay close attention to detail to sensitive (non-PII) information and data
  • Improve the day-to-day data, reporting, and dashboard flow
  • Tackle the most urgent and immediate problems facing the project as a whole
  • Continually shape the customer experience, as part of a cross-functional team
  • Support special projects, as requested
  • Programs supported: Superset, Tableau

Desired Experience and Capabilities

  • Associate's degree or higher
  • Experience performing data entry with a variety of software platforms and portals
  • Ability to learn and adapt to new systems, technologies, and processes
  • High level of comfort in a fast-paced, high-pressure environment
  • Strong level of efficiency and self-motivation to complete tasks accurately and on time
  • Extremely process-oriented mindset, with acute attention to detail
  • Strong drive to help our project succeed, keeping in mind Ginkgo’s mission and the customers we’re supporting
To learn more about Ginkgo, check out some recent press: What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)Ginkgo Bioworks resizes the definition of going big in biotech, raising $2.5B in a record SPAC deal that weighs in with a whopping $15B-plus valuation (Endpoints News)Ginkgo Bioworks Redirects Its Biotech Platform to Coronavirus (Wall Street Journal)Ginkgo Raises $70 Million to Tackle Covid-19 Testing (Bloomberg)Ginkgo Bioworks to Build Infrastructure for Rapid Epidemic Response (PR Newswire)How to Test Every American for COVID-19, Every Day (The Atlantic)The Life Factory: Synthetic Organisms From This $1.4 Billion Startup Will Revolutionize Manufacturing (Forbes)The engineering of living organisms could soon start changing everything (The Economist)Synthetic Bio Pioneer Ginkgo Raises $290 Million in New Funding (Bloomberg)Ginkgo Bioworks raises $350 million fund for biotech spinouts (Reuters)Ginkgo Bioworks Is Turning Human Cells into On-Demand Factories (WIRED)Can This Company Convince You to Love GMOs? (The Atlantic)
We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.
Job perks/benefits: Startup environment
Job region(s): North America
Job stats:  14  4  0
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