Senior FP&A Manager

Remote, United States

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Medallia Experience Cloud is a customer feedback management software platform that empowers every employee to improve the customer experience.
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Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
The RoleMedallia is hiring for a Senior FP&A Manager for our Finance team. This individual will drive value across a broad spectrum of the Company with a particular focus on leading the Company wide planning process, driving our FP&A system adoption across the organization, and supporting a wide range of strategic analysis and decisioning.  The position requires strong business partnering skills, financial reporting, planning and modeling skills, and exceptional business acumen. The ideal candidate will also have the ability to understand the big picture of the Company’s financial model, while being very detail oriented in a fast-paced and ever-changing environment as Medallia continues to scale and grow as the industry leader in Experience Management.


  • Proactively collaborate, influence, and align the company’s planning processes to achieve the overall company strategy.
  • Work cross functionally and support high energy and fast paced business partners. 
  • Oversee forecasting and planning reporting and analytics, and decision support by demonstrating analytical prowess, strategic thinking and a command of the details.
  • Partner with multiple business groups across the company to drive process and systematic improvements across the organization.
  • Scenario analysis for company level financials.
  • Support finance team in “as-required’ quarterly close procedures / BOD presentations/ other high priority projects.

Minimum Qualifications

  • 5 years of Financial Planning & Analysis experience
  • Bachelor’s degree in Accounting/ Finance/ Business or related field OR equivalent experience

Preferred Qualifications

  • Finance experience in high growth environments.
  • B2B/ Enterprise/ SaaS experience
  • Strong analytical and problem-solving skills
  • Willingness to roll up your sleeves and build complex models (in Excel and other planning applications)
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
Job region(s): North America
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