Senior Solutions Analyst

Remote

Full Time Senior-level / Expert
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Bold Penguin
Bold Penguin operates the largest commercial insurance exchange that connects businesses, agents, and carriers to the right quote in record time.
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We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags — creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.
Powering the world of insurance is no small feat, so we’ve built a team that's incredibly talented and passionate about our potential to upgrade the entire industry. As more and more companies, big and small, depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.
WHAT YOU'LL DOCollaborate with project managers, customers, business analysts, developers, QA, and other IT team members to understand business requirements that drive the analysis, design, and creation of quality technical solutions.Work with the appropriate business and IT groups throughout the application lifecycle to gather requirements. Including the creation of workflow diagrams, user stories, and acceptance criteria.Design and develop presentations to effectively communicate solutions, aligned with the customer’s needs.Lead & support cross-functional meetings with internal and external stakeholders.Conceptualize opportunities and build proofs of concept for organizational buy-in. Develop self-service and live training materials and enablement tools. Engage with end-users to ensure shared success and deeper insights. Identify areas for simplification and bundling of IT requests to streamline project execution. Make recommendations towards the need to develop new or reuse existing functionality.
SKILLS AND QUALIFICATIONSAn ability to ‘speak IT’; you’ll need to be able to explain our technologies and answer questions on our product suite. Strong persuasion and negotiation skills. Must be able to establish and maintain credibility and strong relationships with both external and internal partners throughout the sales and/or solutions cycle. High technical aptitude with a strong business comprehension. 
Bonus Qualifications: Insurance, InsurTech, and/or Consulting experience preferred.
BENEFITS We offer competitive compensation and progressive benefits that include:Medical, Dental and Vision Disability and Life Benefits401K with a company matchEmployee Assistance ProgramParental LeavePaid Time OffRemote Culture. Here at Bold Penguin our remote employees are top of mind, and we have created an inclusive, engaging remote environment.
Choose-your-own gear. Whether you prefer Mac, PC, or Linux, one screen or three, we’ll set you up for success.
Stay connected to the Glacier. We slack. A lot. We also like to video conference regularly. We even have all- hands "Waddles" held Tuesday - Friday 12:00PM EST.
Penguin bling. Like swag themed after a certain antarctic bird? Just. You. Wait.
Bold Penguin believes in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.
To learn more about our results-focused culture and employee-focused perks, read more on our careers page.
Job region(s): Worldwide/Anywhere
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