People Experience Specialist


Full Time USD 63K to 70K
Imperfect Foods logo
Imperfect Foods
Imperfect Foods delivers sustainable, affordable groceries. Shop produce, groceries, and snacks in the Bay Area, Los Angeles, Portland, Seattle, Midwest, East Coast, Southwest, and South. Coming soon to the Southeast.
Apply now Apply later

About Imperfect
Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable to the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for.  Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.
At Imperfect, we believe people are our greatest asset and the talent we attract drives us. We’re looking for someone who is invested in our story and can’t wait to share it.  Our People Experience Specialist is responsible for designing and communicating new policies and procedures, administering all People related systems, and facilitating the training to support these efforts. Additionally, the People Experience Specialist will be the keeper of culture ensuring employee concerns are addressed and company-wide measures are taken to provide a positive working environment.Our People Experience Specialist is responsible for designing new policies and procedures, organizing the communication and access of documents, and facilitating the training to support these efforts. Additionally, the People Experience Specialist will be the keeper of culture ensuring employee concerns are addressed and company-wide measures are taken to provide a positive working environment.


  • Collaborate with Compliance to identify gaps in current procedures and processes
  • Design and implement new standard operating procedures (SOPs) to create efficiencies and clarity across the People team and cross-functional groups
  • Proactively update and maintain existing SOPsDocument any new company policies and maintain existing ones (including Employee Handbook)
  • Project manage internal communication plans and applicable training to ensure accurate information is being delivered at the right time to the right people
  • Design and execute engagement programs with the goal of improving the employee experience such as Praisins, exit interview surveys, etc. 
  • Provide support to the People Team regarding policies, procedures, and company-wide programs
  • Project manage “Values-in Action” recognition program including but not limited to collecting nominations from each People Business Partner, facilitating selection process with leadership, and recognizing winners via LinkedIn, Slack, and flyers
  • Partner with the People Experience Manager to create programs that will make our leaders better managers and grow our team’s capabilities

Skills and Qualifications

  • 2-3 years of Human Resources experience, including working knowledge of HR services (employee relations, performance management, compensation, talent management and recruitment, organizational development, employment law)
  • Exceptional analytical, problem-solving, project management, and collaboration skills
  • Detail oriented and highly organized
  • Demonstrated proficiency in communication (written and oral)
  • Must be able to work independently and on a team
  • Bachelor’s Degree in Human Resources or another related field

About You

  • Level-headed: you are a creative problem solver with a knack for critical thinking
  • You work efficiently and calmly within tight deadlines and can juggle multiple projects at once
  • People driven: as an Imperfect Foods representative and often people’s first point of contact, you can’t wait to share our mission and our vision
  • Detail-oriented: Organization, task prioritization, and logistics all fall in your comfort zone
  • Adaptable: Needs change quickly and you have a great attitude about it
  • Own it Mentality: You thrive on learning opportunities and new challenges. While knowing when to ask for help, you also move quickly to get it done
  • Humble: You see something that needs to be done, and you take responsibility for it. No task is too small
  • Communication: You understand people and know how to communicate with different personalities and communication styles
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position

  • Full-time exempt position reporting to the People Experience Manager
  • Opportunity to work remotely 
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!

  • Salary Estimate: $63,500-$70,000 annuallyThe estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. Most candidates start in the bottom half of the range.

Physical Requirements

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Regular use of mobile devices, including smartphones and tablets
Imperfect's commitment to DEIImperfect Foods is steadfast in our commitment to being an actively anti-racist company.We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.
DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
COVID update for on-site employees: All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).
At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.
Job region(s): Worldwide/Anywhere
Job stats:  7  1  0
  • Share this job via
  • or

Explore more Remote Work and WFH career opportunities